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Holiday Inn Express Paramus

50 US Highway 17 North , Paramus, New Jersey 07652

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 590 reviews
89%
Recommend This Property

Ratings Breakdown

590reviews

  • 5 Stars
    370
  • 4 Stars
    135
  • 3 Stars
    35
  • 2 Stars
    23
  • 1 Stars
    27

Blame customers for non working air conditioner

By

August 12, 2018

club

Night front desk acted like it was my fault air conditioner didn’t work because I didn’t mention it when we arrived in the morning. We were gone all day. In the evening room was still hot despite having turned air temp down. He tried to tell me it was working while it blew out warm air when set on 60. I wasn’t buying it. Then he rushed us out of room and our new room keys didn’t even work. Total jerk. $154 is still being held on my credit card four days later. What’s up with that???!!

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