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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 480 reviews
91%
Recommend This Property

Ratings Breakdown

480reviews

  • 5 Stars
    299
  • 4 Stars
    114
  • 3 Stars
    38
  • 2 Stars
    16
  • 1 Stars
    13

Excellenet Hotel - its a hidden gem

By

April 25, 2017

This hotel is clean, the staff is friendly and professional
the work out area is wonderful. The pool is sparkling
Nice Breakfast. Free parking was a plus. Quiet Hotel in which you could sleep day or night with excellent black out shades

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Comfort

By

April 20, 2017

Slept well! Clean room. Great cinnamon rolls at breakfast.

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Great way to end our trip

By

April 20, 2017

club

My family went on a trip and was about an hour away from home. We needed a place to stop and rest. We checked online and found a great deal so we checked in. Great looking place, service was great, and the breakfast was well worth our price. Thank you...

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Nice pool; good value for Pasadena

By

April 05, 2017

The hot tub was clean, and the pool was also clean and a very comfortable temperature! The location is about 3.5 miles from Old Town Pasadena, which is not a bad drive.

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hidden gem

By

April 02, 2017

club

Surprising nice and spacious room. The front desk staff was very friendly. I will definitely be back to this location.

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Great Service and very comfortable

By

March 31, 2017

club

Everything was good to excellent except for breakfast which was average.

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Brief stay

By

March 28, 2017

Hotel stay was fine and functional. Good choice in Pasadena

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Confortable

By

March 28, 2017

club

Overall stay was excellent. Wished they had healthier breakfast options and a bigger gym. Rooms were very clean comfortable.

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Great stay for the business traveler

By

March 23, 2017

club

This is a great place to stay for the business traveler. Friendly staff, great breakfast, clean hotel, safe location

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Nice location

By

March 23, 2017

platinumelite

Nicely remodeled hotel. Good breakfast. Parking space is bit small.

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Good Value Great Stay

By

March 22, 2017

Visiting family, stayed at the HIE in Pasadena and had a wonderful experience. Clean room, great staff, great location.

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Very nice

By

March 22, 2017

club

I received an upgrade to a suite-- thank you very much!! Nice location - near the convention center. Bathroom and room very clean. The breakfast area was nice. I didn't experience the best sleep as I could hear people walking above me and in the hallway during the late hours.

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