 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Excellent hotel, bed and great service
ByWingwarp
September 28, 2016
Just after check in the phone range and the front desk wanted to know if there was anything we needed.
Comfortable bed and friendly service.
ByCaliforniagirls
September 23, 2016
Overall satisfied with the room. Breakfast was good and appreciate the special rewards member greeting. Easy to access and adequate parking.
HIE Experience
ByJerry6730
September 20, 2016
Very nice accommodations. Staff very friendly and helpful.
Poor service
ByTaTaD
September 19, 2016
I will choose a different property on my next stay
Great Experience
ByKavl
September 19, 2016
Helpful staff. Very clean and friendly experience. Highly recommend this hotel.
Comfortable hotel, great breakfast
ByDJQuakerK
September 19, 2016
I think the review title says it all. Good value hotel, friendly staff. Rooms small but comfortable. Beds were fine. Breakfast was great. What else can I say?
Enjoyed stay
By57Andy57
September 18, 2016
Good value for Pasadena. The hotel and room were clean and comfortable. TV, though not large, was new and the HD picture quality was very good. Parking was free and convenient.
Very quiet location, great rooms, and hot tub
ByDebDSM
September 17, 2016
This is a very convenient and quiet location, Close enough to the interstates, but far enough away to not hear the noise or traffic. Part of the reason we chose this location was because it had a hot tub and it was great! The room was comfortable and the king bed was great. We stayed for 6 days and the staff was very good. The room was maintained and clean. The only problem I had was with the breakfast area. The empty containers weren't replaced quickly enough. And the tables needed to be wiped off, but weren't. There seemed to be a problem with Milk for most of the days we were there. I don't mean to sound like this was a huge problem. We would recommend this location and we would stay there again.
pasadena
ByWhite hair
September 14, 2016
Staff was good
Clean room-clean lobby
Wrong:
Could not get hvac adjusted properly-hot,cold,hot
Breakfast choices were a bit slim compared to other
HIE.
The best:
I thought that I had left an important notebook behind.
They checked and called back. I had not,but this narrowed my search.
Comfy bed, decent breakfast, great price
ByBtaylor5
September 14, 2016
Great hotel. The survey that I got after I stayed was too long, though.
Quick and easy
ByRowdyD1
September 06, 2016
Was not in town long but the stay was nice breakfast was very good and had many choices. service was great.
Outstanding service!
ByDeeBl
August 31, 2016
When approaching this location I was a bit taken aback because it's in a strip mall. However, this was one of the best experiences I've had at a Holiday Inn Express. The front desk staff was highly attentive, friendly and very accommodating. The room was above excellent and appeared like a suite at a higher-end diamond hotel. Best price in the area.