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Rated 4.3 out of 5 by 321 reviewers.
Rated 5.0 out of 5.0 by Welcome Gem This HI Express on Colorado blvd in Arcadia is a welcome gem in a strip mall (looks can be deceiving). The environment was new, comfortable, professional, welcoming. Everything was efficient, appropriately placed. We would stay there again. February 5, 2016
Rated 5.0 out of 5.0 Comfortable bed and great service Room had refrigerator and microwave, which we used. Only thing that would make it perfect was better lighting. There was one big overhead light by bathroom and three lamps, one on each nightstand and one on the desk. Could have been brighter. February 5, 2016
Rated 4.0 out of 5.0 by Elevator All was good except there being a broken elevator. This was unacceptable due to being with a disabled person. Cleaning personnel failed to replace beverage packs daily. February 4, 2016
Rated 5.0 out of 5.0 by Great Place Will only stay in Holiday Inn Express. No one can compare February 4, 2016
Rated 5.0 out of 5.0 by Good choice when staying in Pasadena The hotel and staff exceeded our expectations. It was very convenient to downtown, quiet, clean, secure, and the staff were very friendly and professional. The breakfast choices were adequate. After I got home, I realized that I had left a pair of black casual shoes with $500 orthotics in my room. I would like to thank Annabel at the front desk staff for arranging for them to be sent to me. I really appreciate your help! All in all, it was a very nice stay. January 28, 2016
Rated 5.0 out of 5.0 by HI ex Pasadena The only thing that my wife and I would complain about regarding our stay at the Holiday Inn Express Hotel and Suites in Pasadena is this. There needs to be more good lighting available to turn on in the main room. But that seems to be a problem for us in most of the hotels that we stay in. Good lighting. But we had a great stay over all. Thank you! January 25, 2016
Rated 3.0 out of 5.0 by Not the best HI Express I have stayed at This hotel has some challenges from the get go. It is in a strip mall surrounded by a low income neighborhood and car dealerships. Although it is still in Pasadena, it is not near any of the parts of Pasadena you would want to walk around. While i was there we had a problem with a homeless person being disruptive in the lobby because he wanted food. I suspect that because of the location this is not unusual. As with all holiday inn express locations, the rooms are excellent and good value. My only wish would be that the the TVs were a little bigger.. January 21, 2016
Rated 3.0 out of 5.0 by Comfortable Bed I slept very well in the comfortable bed. The lighting was a bit dim in my room. The front desk made an error on my bill that has not been resolved. January 19, 2016
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