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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 406 reviews
96%
Recommend This Property

Ratings Breakdown

406reviews

  • 5 Stars
    316
  • 4 Stars
    72
  • 3 Stars
    10
  • 2 Stars
    5
  • 1 Stars
    3

Great location, clean and friendly staff

By

June 22, 2017

club

The room was spacious, love the swimming pool, sauna (the jet was not working at that time but that is ok), breakfast has good variety.

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Great Service

By

June 21, 2017

club

Very nice housekeeping staff. Good breakfast. Comfortable bed. Layout of the room was odd with the vanity in front of the beds making it difficult to sleep while another was getting ready.

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Perfect Place to Stay in Tri-Cities

By

June 18, 2017

club

I stayed at the Holiday Inn Express in Pasco to attend a trade show at the TRAC Center. The hotel is conveniently located next door. The rooms were very comfortable. The room was well designed for the business traveler. I would rate the Holiday Inn Express in Pasco as my home away from home when visiting the Tri-Cities.

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Excellent Hotel

By

June 17, 2017

I really like this hotel, the room was excellent. It is now my fist option in the tricities area

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Under construction

By

June 17, 2017

platinumelite

Although the hotel is going through some renovations, they kept it quiet and comfortable. I would stay at this location more. I think they should offer cheese and wine in the evenings for their guests.

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Been here 3 times.... Will Return

By

June 14, 2017

club

everything excellent despite construction in lobby still provided great breakfast and hardly knew they were there. Hot tub wasn't working, but they tried to fix it right away. unsuccessful

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x

By

June 13, 2017

Staff waws very friendly and helpful. It will be nice when the remodel is done.

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Good choice in the Tri-Cities

By

June 13, 2017

club

Room was large with a nice micro-kitchen. Bed was comfortable and clean, highly recommend the morning breakfast downstairs.

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Loved my stays

By

June 10, 2017

I am very pleased with your properties and your staff. Our whole group of employees stay with you guys and we are all very happy with our stays.

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Great Stay

By

June 09, 2017

club

Staff was awesome and the stay was great close to a bunch of great places.

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Decent for Business travel

By

June 09, 2017

Have stayed here several times in the last few years. Hotel staff are very professional and the facility meets expectations for a HIExpress.

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Dosanjh

By

June 07, 2017

Great experience. Staff was great and overall was satisfied with our stay. Only thing that was not met was the Shuttle when we asked for a shuttle to a wedding reception so no one had to drive and could enjoy beverages we were told that they can only drive within a certain radius which is understanble but we were only going 10 minutes away.

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