Rated 4.4 out of 5 by 240
Rated 5.0 out of 5.0 by Davis1961 Grest price, large room
The hotel was extremely clean. The staff was friendly. The rooms were large and comfortable. I loved walking in to the hotel with the smell of fresh baked cookies. The location is right of the interstate. You are only 15 minutes from the Jackson Airport and 5 minutes from the outlet mall.
May 24, 2016
Rated 3.0 out of 5.0 by guitarist71 Do Not Go
I have used HIE for a long time now. This is the first time I have had a bad experience. I was not greeted, they ignored I was a member, when I asked questions it seemed like I was a bother. The rooms were outdated and not very clean. I will not go back to this facility. Ever. There are other ones in town that I will use if need be in the future.
May 18, 2016
Rated 1.0 out of 5.0 by Joselio2820 Poor Customer Service
I spent over an hour calling the hotel for a shuttle ride from the airport. Unfortunately, nobody answered the phone and had to take a cab. Main reason in picking the hotel is the shuttle service.
Upon arrival, no apologies, no offer of refund for cab fare. The clerk was always going outside and maybe that is why she was not answering the phone.
May 16, 2016
Rated 5.0 out of 5.0 by bob 1253 what nice people
had a great experience i recommend this hotel 100%
May 16, 2016
Rated 5.0 out of 5.0 by Mgezee2818 1st Chioce anywhere in location area
Hotel was very pleasant! Management is sharp and will take care of anything you need. Very comfortable room. Beds are very comfortable!! Breakfast is great!! A Must Stay!!
May 4, 2016
Rated 5.0 out of 5.0 by Torobull47 Mr Null
s pleased of the stay here .The staff was very friendly
May 3, 2016
Rated 4.0 out of 5.0 by terry 2 Staff
The staff was very accommodating and the breakfast was excellent. Although there was a water leak problem with the first room and a next room children noise problem with the second, the staff was very nice about changing rooms. I would stay again if the opportunity availed itself.
April 1, 2016
Rated 5.0 out of 5.0 by dotprompt Convenient location, Great stop on the way home.
Love the queen size beds when you have to share with someone who wiggles. Easy to hop off interstate and find the hotel, but far enough away that we never heard the traffic. Comfy room. Booking from the app is easy but I wish the descriptions of the rooms was more about the room. I choose 2 queen non-smoking room vs. 2 bed suite because I didn't know if the 2 bed suite had queen beds. And our driving app wanted us to turn into a neighborhood even though it looked like the hotel was straight ahead so hopefully that will be fixed for the next visitors.
March 31, 2016