Rated 4.3 out of 5 by 183
Rated 5.0 out of 5.0 by DWeldon Pelham Stay
This location was one of the best I have stayed at in a while. Most awesome room and staff. Loved it and will be returning to stay on my business trips.
July 26, 2015
Rated 5.0 out of 5.0 by Judy Faye Great place to stay!
Loved this hotel, the amenities, the decor and number 1 is the Staff.
We were undergoing considerable stress driving a SUV and pulling a uhaul in the process of moving to another state.
The hotel made the trip a little easier. There was adequate parking for our vehicle which had been an issue @ other hotels.
Everything was good including being able to walk to great dining places.
July 25, 2015
Rated 5.0 out of 5.0 by sbonsall Perfect Stay!
We flew into town for a concert, and were HOPING the hotel was close enough to walk to the amphitheater. IT WAS PERFECT! We were greeted with such kindness we felt like we were talking to old friends! The rooms are surprisingly really nice, much better than I expected, and the amphitheater is a short walk from the hotel. This will be our go to when we come in town for concerts in the future!
July 22, 2015
Rated 5.0 out of 5.0 by Stackjack Very nice
very nice accommodations and excellent service. The breast service and attendant was very good and all was well stocked. Room was quiet and comfortable and had all the amenities needed.
July 21, 2015
Rated 2.0 out of 5.0 by WKT01 Needs improvement
We had a lot of disturbances with a large family staying in the hotel making a bunch of noise in multiple areas. Late at night and early morning someone tried to get into our room. Staff did not seem to be concerned about it. We also stayed here one night the week before and the chemical smell on the 3rd floor was strong. The elevator needs to be checked as it would move as soon as you went to get on, about 2 inches and would not stop in the right position on the floor leaving a small step up or down. My kids tripped on the offset. Place had been recently updated but was not completely done. One of our rooms the shower rod was almost ripped out of the wall, room 109 and the other the door would not close unless you pulled hard on it. Closer was not working like it should. This could be a good place with the right things addressed.
July 19, 2015
Rated 5.0 out of 5.0 by jmm2643 GREAT PLACE TO STAY
This is always a great place to stay when I am in town on business. The staff is always great and the accomendiations are always great.
July 17, 2015
Rated 5.0 out of 5.0 by C J. clean
it was clean, friendly, relaxing. Close to resturants, other shops
July 14, 2015
Rated 5.0 out of 5.0 by Teresa1985 Comfort in a sad situation
We were staying in the hotel because my brother-in-law was in the hospital nearby, we stayed only a few hours each night, and the staff was very sympathetic to our situation. On our last morning, when he had passed, they let us leave our room open, as we were unable to leave the hospital. When we did check out, they said that they had said prayers for us, and a sweet desk clerk, Brooke I think, even gave me a hug. God bless service such as this, and good job hiring these people at the Holiday Inn Express in Pelham, AL.
July 8, 2015