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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 367 reviews
79%
Recommend This Property

Ratings Breakdown

367reviews

  • 5 Stars
    201
  • 4 Stars
    65
  • 3 Stars
    36
  • 2 Stars
    36
  • 1 Stars
    29

Not as good as previous

By

June 23, 2017

I have stayed at Holiday Inn Express locations in several states/cities and I've always been pleasantly surprised. This time in Peoria, AZ that was not the case. The hotel appeared to be older and they were attempting to upgrade. The floors were partially torn up and as soon as I entered the hotel lobby it smelled of glue or other construction materials. I don't want to condemn the chain for this one incident and perhaps after the construction is complete it will be fine.

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Great hotel

By

June 21, 2017

Needed a place to stay as my a/c went out. It was great although did not try breakfast since I went out but everything else was excellent. My only complaint as with most hotels is that they don't carry foam pillows, I absolutely hate feather pillows but that is just my preference.

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Place to stay

By

June 19, 2017

platinumelite

The room was comfortable. The shade in our room didn't prevent light from entering, so I got up with the sun. I heard from other guests that they had an additional shade in other rooms. My kids were sad that they didn't get evening cookies. The staff was nice and the breakfast was great.

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Location

By

June 14, 2017

Close to family and local restaurants and shops. Easy directions and close to main streets and highways.

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Nice place to stay

By

June 06, 2017

Comfortable and clean hotel and a super nice staff!

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Recent update.

By

June 04, 2017

The breakfast/dining area has be remodeled and is much nicer than it was in years past. The parking lot is being resurfaced, which was inconvenient, but was nice to see it is being improved. The hallway carpets are showing wear and should be cleaned or replaced.

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Comfortable bed. Clean, modern property

By

May 31, 2017

Holiday Inn Express is my hotel of choice. I always find the rooms to be clean, modern, quiet and comfortable. The quality of the hotel is much better than comparable properties. A real value.

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great hotel staff

By

May 26, 2017

club

Everything about my stay was perfect. Staff was very friendly and helpful. We came in to Phoenix after hiking to Havasupai in the Grand Canyon. After sleeping on the ground and not showering for 4 days, this hotel was heaven. I was very pleased with my entire hotel experience.

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Great stay

By

May 25, 2017

Had a great stay, loved the staff. The check in agent was outstanding, she went out of her way to find us a roll away bed, she was very friendly every morning we saw her. At check out the agent was to busy being on her cell phone, it felt like I was a bother to her caused I returned my keys and letting her know we were out of the room.

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Hotel

By

May 20, 2017

Friendly staff -comfortable bed - clean rooms and breakfast was fresh every morning.
Had easy access to the highway and surrounding areas for shopping and a walking trail behind the hotel.

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Comfortable Experience

By

May 15, 2017

Hotel was clean and updated. The room was a little awkwardly designed but I had no no issues with it.

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Complete disappointment

By

May 11, 2017

club

They are in the process of remodeling. Rooms are very small difficult to move around. Has the appearance of a dorm room. Very expensive for so poorly renovated.

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