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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 522 reviews
90%
Recommend This Property

Ratings Breakdown

522reviews

  • 5 Stars
    285
  • 4 Stars
    166
  • 3 Stars
    42
  • 2 Stars
    15
  • 1 Stars
    14

Quiet rooms

By

March 22, 2017

platinumelite

As always well appointed rooms, quiet corridors
Great helpful staff
To be recommended

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Great stay

By

March 22, 2017

club

Bright, clean rooms with excellent and friendly staff.
Very handy for the showground

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Convenient location

By

March 19, 2017

Good quality HIE which meets all expected standards. Courteous and helpful staff. Very good sleep as little outside noise.

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Worst nights sleep ever!

By

March 17, 2017

club

Building works and carpets being ripped up right outside my bedroom door before 8 am... noise was so bad when I complained I was given refund. Any building work in a hotel should not begin until at least ten am when guests have had breakfast and most have checked out by that time or the hotel should be closed to facilitate building work of such extreme noise!

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Happy stay!

By

March 09, 2017

club

Lovely room, quiet surroundings with friendly, helpful staff

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Nice place to stay

By

March 09, 2017

club

A pleasant hotel with a warm welcome and easy access.

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No sleep :(

By

March 09, 2017

Bin man woke me up than the room above sounded like it was in my room

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Excellent all round

By

March 01, 2017

club

Very good stay. Clean and comfortable. Very decent breakfast. More than anything the staff were superb.
Stayed for a cycle event. Safe and secure bike storage was made available.
Happy customer.

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staff and comfort was great

By

March 01, 2017

club

Shame our room was under a family with young children. Made it difficult to sleep. Would stay here again but ask who's above first.

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Friendly staff

By

February 28, 2017

Staff were excellent on arrival
Room great as always.
What I expect to get hence why I use HI Express

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Cheap night away

By

February 23, 2017

club

Decidedly average, slightly dated hotel. Won't bother again

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Great Stay

By

February 21, 2017

club

Pleased to have stayed over at a clean and well managed hotel

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