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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 207 reviews
88%
Recommend This Property

Ratings Breakdown

207reviews

  • 5 Stars
    144
  • 4 Stars
    31
  • 3 Stars
    13
  • 2 Stars
    11
  • 1 Stars
    8

Unfortunate experience

By

June 26, 2017

The staff were friendly but it could not compensate for the inadequateness of this facility. The entire hotel was damp and experiencing air quality issues. Carpet smelled as well.

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Sufficient but slightly disappointing

By

June 26, 2017

club

There are not many options in Philadelphia but this property was a bit of a disappointment. The property was reasonably clean but is in need of updates. Carpet, trim, paint, and furniture could all use a freshening. The mattress was less then great and fairly firm. The biggest disappointment was the musty and mildew smell that permeated the room. My only guess is the AC unit was not functioning properly. It was working very hard to cool the room and everything had a damp feel. It wrecked my sinuses for a day or two after my stay.

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Great service

By

June 11, 2017

When arriving at motel, the friendly, very nice staff greeted me. They was very helpful recognizing that I was a IHG rewards member. I will be staying at the same motel because of friendliness, cleanness, and safeness. This hotel makes you feel like your are at home.

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Great service

By

June 09, 2017

club

The staff was very nice and professional and the rooms where clean and comfortable

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Rates too high

By

June 06, 2017

Good hotel, rates are too high. I think the attitude of this hotel owner is that you can pay the rates we charge or go somewhere else.

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Denise

By

June 02, 2017

Room was in a great location and it was nice and quiet at night. The room had an odor and it was very humid, the floors felt damp. I wouldn't stay again.

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Great

By

May 30, 2017

Place was very clean and accommodating. I enjoyed the breakfast. I will be staying again soon

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Elevator

By

May 30, 2017

club

The elevator stunk and was dirty. I recommend a good cleaning.

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Average Facility and Staff

By

May 29, 2017

This hotel is no different from the average hotels. The quality in the details are lacking. The hotel needs attention to detail in facility and staff. The community areas and room need attention to maintenance and cleaning. The staff member we encountered the morning at checkout was unwilling to provide milk for the coffee because we were departing 30 minutes prior to breakfast being served. The most simple customer needs being attended to are other areas that make the difference for a stay. We were greeted well and with acknowledgement of being an IHG Rewards Club Member. Would like to see some changes as we have previously stayed at this location.

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Not a good stay

By

May 27, 2017

club

They automatically checked me out bacause I did not leave any personal items in the room.

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NIce Hotel for the Money

By

May 08, 2017

Hard to go wrong here. Very convenient and priced in line with comparable hotels.
These people are friendly and appreciate your business.
I like that enough to go back.
Oh, the breakfast is pretty good too!

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Great Stay

By

April 28, 2017

We had another great stay at the HI. The friendly staff and the cleanliness of the room, will have us coming back. Will definitely stay again.

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