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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 1250 reviews
95%
Recommend This Property

Ratings Breakdown

1250reviews

  • 5 Stars
    854
  • 4 Stars
    281
  • 3 Stars
    65
  • 2 Stars
    30
  • 1 Stars
    20

Buena habitación

By

April 24, 2017

club

Camas cómodas y amplia habitación bien por el microondas y el frigorífico

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noise level

By

April 21, 2017

club

I was happy with everything except the noise level on the night we checked in. My husband was scheduled for surgery the next morning and we had to be at the hospital by 5 a.m. so we requested a wake up call at 4 a.m. There were doors banging half the night. We later found out there was a volleyball tournament going on for the week of our stay. Not sure if it was this group causing the noise, however the first night was the worst. It was just unfortunate that was the night before surgery. I did report the noise at the desk the next morning, and it did improve. We had a room with a door that you could enter the room aside of mine. It seemed like the walls adjourning the room was very thin cause we could hear them talking, but it wasn't a problem late at night.

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Big rooms, central location

By

April 21, 2017

very convenient location, big room, good breakfast

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All-around great stay

By

April 21, 2017

club

Location of the hotel was perfect. Friendly staff all around. Rooms were very clean but the bathroom was a little on the small side. And as always the breakfast was on point. We will be staying there again on our next visit to Philly.

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Stay in midtown Philadelphia

By

April 20, 2017

Great location, parking, and breakfast made this an excellent stay

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Not the cleanest

By

April 16, 2017

club

Could have been cleaner and the shower wasn't the best

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Recent stay

By

April 14, 2017

club

We were in Philly to visit a physician and wanted to be able to get to an early appointment. The staff was wonderful The room clean , quiet and very comfortable. Our breakfast was more than delicious and the dining area was well organized and immaculate. Thank you for a stress free, comfortable stay.

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Staff were GREAT

By

April 12, 2017

club

Overall very nice experience. Staff very pleasant and kind. Mrs. Gwen was my favorite though :) Wish the breakfast was in warmers that kept it hotter. Most hot food was not hot, and verging on just being warm. But was pleased nonetheless.

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Accommodating Staff

By

April 11, 2017

We blocked 10 rooms for our wedding weekend and received great rate. Grace (our sales person) was very accommodating. We received a few perks and we are pleased that everything we requested was accommodated. Staff was friendly and the location is great for walking around or for last minute items.

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Great location to the conference center and shopping

By

April 11, 2017

Good value but would have preferred set prices each day for room rate

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Comfortable and loved location

By

April 10, 2017

Enjoyed staying here for a volleyball tournament. It's located within a short walk to the convention center and located in a great neighborhood. Will stay here again.

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Location

By

April 10, 2017

platinumelite

very accessible to all downtown Philadelphia attractions

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