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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 513 reviews
87%
Recommend This Property

Ratings Breakdown

513reviews

  • 5 Stars
    288
  • 4 Stars
    127
  • 3 Stars
    47
  • 2 Stars
    30
  • 1 Stars
    21

Great little hidden gem

By

July 24, 2017

club

Upon arrival it is evident this is an older hotel. The staff courteous demeanor more than make up for the slightly dated decor.
The breakfast was great with a good assortment and always fresh ingredients brought out.
I would recommend this hotel.

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Normally a great Hotel but night this time

By

July 24, 2017

I have stayed at this on many times in the past. But this time the air conditioner was broken in my room. When it was time to check out there was no one at the dest for over an hour so I had to check out on the ap on my phone. There was a big problem with the breakfast there was no one to keep it heated and filled and to clean the tables. This hotel was extremely busy this time I stayed. I know problems come up but I hope that this place gets there act together by the next time I need to stay at this location or I might have to choose another IHG hotel in the phoenix area to stay with.

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Clean room and friendly staff

By

July 22, 2017

club

The front desk staff was very helpful and processed our arrival quickly.
Additionally, we requested a first floor room which they accommodated.
Check out was accomplished quickly.
We asked if there was a Holiday Inn Express in the Bishop, CA area.
They not only advised that there was but provided the address and phone number so we could make reservations prior to our arrival.
Thanks again for a great stay.

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overall experience

By

July 18, 2017

club

great value , location, staff, easy access to freeways,close to Phoenix Airport. close two eating places.

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Comfortable

By

July 17, 2017

club

Relaxing atmosphere for me and my wife to get away

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Excellent holiday inn in Phoenix

By

July 17, 2017

Love this place is a excellent place if you are staying in Phoenix or around the area

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Good, clean, and friendly place to stay.

By

July 14, 2017

club

We stay at the Holiday Inn Express when we go to visit family in the Ahwatukee area, because it's always been well kept, the staff is friendly, and we like the location. The rooms are always clean, cool, and well maintained, and as many times as we've stayed there, we have never had any problems.

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Great location and pleseant staff

By

July 12, 2017

platinumelite

Excellent location for Chasndler AZ. Close to many restaurant and shopping malls. Air conditioner in room was able to keep room chilled a big plus in the summer.
Clean and well maintained property

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Right at home, away from home

By

July 09, 2017

club

As we walked through the doors the staff began to treat us like family. They were helpful with checking in, checking out and everything we needed in between.

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Friendly Staff

By

July 09, 2017

I would like to recognize Dominica at Front desk. She always answer any question I had about the area and where to eat, etc. She is Fantastic!

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Great

By

July 08, 2017

Dominica met with a smile and warm welcome! Let us know if we needed anything to let her no. Of course we did and she helped us each time. The bed was a little old, but not bad.

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Hidden Gem

By

July 06, 2017

club

It's tuck in a corner off the freeway so easy to see. It has everything in 2 mile square radius. It's every modern with a pool that has sandstone for looks , which separates the hot tube from the pool so no splashes from either one. They have variety when it comes to breakfast, so not everyone one is waiting for the same thing quick and easy. Loved the Denver omelet on English muffin so good even my 1 year old liked it. And the just a bonus my kids wanted to add is they have fresh baked cookies at check in(white chocolate macadamia need I say more)...yum.

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