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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 555 reviews
96%
Recommend This Property

Ratings Breakdown

555reviews

  • 5 Stars
    424
  • 4 Stars
    100
  • 3 Stars
    13
  • 2 Stars
    10
  • 1 Stars
    8

Excellent

By

July 23, 2017

Great location, friendly staff, good value, pool, exercise, business center, everything needed in a hotel

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Great stay!

By

July 21, 2017

club

My two kids and I were in Phoenix for one night to go to a Arizona Diamondbacks' game. The front desk staff was extremely helpful in recommending a place to go for lunch, in explaining how to get to stadium and, most importantly, helping me use Uber for the first time to get to the airport. The room was large, clean and pleasantly cool and the beds were very comfortable. I also used the exercise room and was pleased with the cardio equipment and the large tv with several channels.

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FRIENDLY STAFF

By

July 20, 2017

club

THIS IS A GREAT LOCATION FOR BALLPARK AND WNBA GAMES AND THE STAFF WAS GREAT

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NIce Hotel

By

July 19, 2017

club

Front desk was very accommodating. My family will definitely stay here again.

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Awesome experience

By

July 19, 2017

When I got to the front desk the receptionist was very nice and seemed to care about my stay being as pleasant as possible. She even joked around with me about the weather and that made me feel better about my day because initially I wasn't very open at the beginning of the conversation. When I walked into the room the air was really cool so I was glad for that because its pretty hot here in Arizona. The room was the cleanest I have ever seen any hotel I have seen. I had a great experience over the weekend.

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Convenient and clean

By

July 14, 2017

club

Very clean and comfortable. Easy access to interstate, safe location, friendly staff.

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Wish I had more time

By

July 11, 2017

club

I was in town for a Diamondbacks game and this was a perfect spot. Room was comfortable and clean. Would like more options for USB charging. Wasn't able to enjoy the breakfast because I had to leave before 5 am for a flight. I know I've enjoyed the options at other Holiday Inn Express hotels.

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Comfortable, convenient, great service.

By

July 08, 2017

Have stayed with you twice in the last five years. Would definitaley stay again.

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Great Phoenix Hotel

By

July 06, 2017

club

We had a great stay. The hotel is convenient to the several good restaurants/bars and everything was very clean and up to date.

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Great Location

By

July 06, 2017

1/2 mile walk or $4 Uber ride to Chase Field; pool was refreshing after a day at the ball park

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Relaxing trip

By

July 05, 2017

club

Beautiful hotel, friendly staff and the room was amazingly clean and looked like new. Great, comfy beds and pillows too. Loved my stay.

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Baseball Time

By

June 28, 2017

club

I come in from Las Vegas. I know this the BEST hotel in the downtown area!! NEVER pay a parking fee!
Breakfast is always FREE! Walking distance to the Diamondbacks, Suns arenas and the convention center.
Dining in the area is great! Best place to go is Cooperstown before/after the games.( Try the "BIG UNIT")

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