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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 751 reviews
84%
Recommend This Property

Ratings Breakdown

751reviews

  • 5 Stars
    453
  • 4 Stars
    151
  • 3 Stars
    63
  • 2 Stars
    58
  • 1 Stars
    26

Great pool and relaxation

By

May 23, 2017

I recommend this hotel to anyone. The kids loved the indoor pool while I enjoyed the hot tub.

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Host with the most

By

May 22, 2017

Great hands on boss! Sets the pace for an enjoyable quick break from my mother and my shop, both of which were needed. I plan on making small breaks from time to time and this was nice!

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Poor pillows

By

May 22, 2017

Old, soft pillows, no firm ones. No conditioner in th bathroom and not enough easy access outlets.

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great location

By

May 21, 2017

club

Right in the heart of Pigeon Forge, this hotel is great for accessing all the entertainment in the area!

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Loved Pigeon Forge

By

May 19, 2017

club

A very nice modern Hotel situated directly in the attraction area, but was nice and peaceful, Easy access to shops and restaurants, breakfast in the hotel was amazing especially the pancake machine...

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Great service

By

May 11, 2017

platinumelite

Very clean hotel and great staff. Could have a better breakfast compared to a lot of other Holiday Inns I've stayed at.

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Great job

By

May 11, 2017

club

During our stay, we enjoyed many local shopping and restaurants.

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Vacation

By

May 10, 2017

The room was excellent. The staff was friendly and very helpful. The hotel was clean and well kept.

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Mattress and additional outlets.

By

May 08, 2017

club

We were not disappointed in our 2 night stay. Everything was great with the exception of the mattresses. They were not up to what we are used to at other Holiday Inn Express. The ones in Room 107 needs flipping are just replacing. We did not have as many outlets as found in other motels. In this day and age, everything needs charging over nite. But, we made do. We will return!!

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great overall experence

By

May 05, 2017

I have been staying at Holiday Inns since 1964 no complaints

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Over priced for experience

By

May 03, 2017

club

Will not stay here again and may choose another chain altogether

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Great staff

By

May 03, 2017

club

A very friendly staff. They were helpful and provided me with suggestions on things to see and do.

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