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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 502 reviews
96%
Recommend This Property

Ratings Breakdown

502reviews

  • 5 Stars
    400
  • 4 Stars
    69
  • 3 Stars
    16
  • 2 Stars
    9
  • 1 Stars
    8

Great property and staff

By

October 15, 2017

platinumelite

WE were very impresses with this property and will gladly return to this location.

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Pinetop stay

By

October 13, 2017

club

The lady at the counter was not that welcoming. She would not even look at you. She needs a to have a refresher class on customer relations. The sheets were not changed. There was not enough towels for the guests. The only positive area I noticed was that staff at the breakfast area had their smiles at hotel guests and were accommodating. Of all the holiday inn branches we have stayed, it is only this branch that did not meet my expectation.

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Great Service

By

October 03, 2017

The hotel was very accommodating about checking us in early so we could make a tee time. It's was nice to be able to golf and go straight to dinner and not worry about rushing back to check in.

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Holiday Inn Express Pinetop

By

October 01, 2017

club

The staff was nice but the hotel was full and there wasn't enough parking because of the car show.

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Great Place to Stay

By

September 29, 2017

Very convenient location in town. Close to restaurants and stores.

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Great accomodations.

By

September 28, 2017

club

Everything perfect. I've stayed at this site before. Always a pleasure. Very welcoming.

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Comfortable Room with Excellent Breakfast

By

September 21, 2017

platinumelite

Enjoyed overnight at this hotel. Large bedroom was comfortable, but lighting was limited especially by the sofa. A floor lamp by the sofa would have enabled reading. Bathroom was well lighted. Breakfast was excellent, with a real cheese omelet. Front desk and breakfast staff were very friendly.

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Two nights stay

By

September 20, 2017

club

No other comments about our stay at this time. Hotel was well furnished and comfortable.

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Great

By

September 20, 2017

club

One of the best places to stay on the mountain. I really enjoy it here and I come back again and again as I am in town for business.

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Awesome time in Pinetop

By

September 19, 2017

Great place to stay .Manager and her staff excellent. All the ladies were great. Rooms very clean. Swimming and spa was very relaxing with plenty of towels. Morning continental breakfast had a great variety to select from.Great coffee. Thank you. The Front desk was super with check in and very helpful the area. Thanks again!!!

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Great stay for a wedding weekend

By

September 13, 2017

club

My family traveled to Pinetop for a wedding and stayed at the Holiday Inn Express. The hotel was clean, comfortable, and convenient to where we needed to be. The staff was courteous and attentive. We loved to pool and hot tub ... and the breakfast was very nice.

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Great nites sleep

By

September 11, 2017

This is a good clean place to rest, quiet, and comfy.

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