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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 700 reviews
84%
Recommend This Property

Ratings Breakdown

700reviews

  • 5 Stars
    373
  • 4 Stars
    172
  • 3 Stars
    68
  • 2 Stars
    45
  • 1 Stars
    42

Spring in Pittsburgh

By

April 16, 2017

club

We stayed in a front, street side room the first night...It was LOUD....Unable to sleep. We moved to the back for the 2nd night...better. The free shuttle was great! We used it several times. 18$ for parking per night was not good

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Clean nice hotel

By

April 15, 2017

club

Great stay, had to pay $18 for one night of parking. Close to downtown, which is why we chose this hotel. Breakfast was good, but wait service was rude and always in the way. Would stay again and recommend though!

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Comfortable bed

By

April 14, 2017

Room was cleaned and the bed was comfortable . Would stay there again. Have no complaints about the room.

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Great Stay

By

April 09, 2017

Nice room, reasonably priced (includes cooked breakfast)

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Convenient Location, great rooms.

By

April 08, 2017

club

The rooms were clean, spacious and comfortable. The location was great - within walking distance to many restaurants and bars.

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Strong

By

April 08, 2017

club

Excellent hotel ... good location. Solid breakfast

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Pens game and Fun

By

April 08, 2017

club

Stayed at the Holiday Inn south side for a weekend getaway to see a pens game and experience Carson st night life

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Business trip

By

April 05, 2017

club

good location if you don't mind downtown Pittsburgh, good location for e Carson Street. Would prefer it if it had its own bar and restaurant. Automatic email of hotel bill would also be a great improvement for expenses.

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parking

By

April 04, 2017

the internet add showed parking with a little tiny plus sign which I failed to investagate only to find out upon arrival there was an 18$ charge for parking. I think the cost should be openly typed in with the add and not hidden. I should not have to hire a lawyer to make a reservation and know the cost of staying there

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Great stay

By

March 31, 2017

club

The hotel was beautiful and the staff was friendly and efficient.

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Hotel stay

By

March 24, 2017

club

The hotel was nice and clean and staff were kind and helpful . The breakfast was hands down the best I've ever had at a hotel. The only thing I didn't like about it was the curtains did not close in the bedroom and the shower curtain did not seem to be big enough and water got on the floor after our showers

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Very unsatisfactory

By

March 23, 2017

The rooms we stayed in was very nice and so was the overall environment of the hotel. Very clean in those areas and I was very satisfied with the breakfast. However, the staff were incredible rude. I would recommend staying ANYWHERE else due to the ignorance of some of the staff. You're a paying customer so it's not unreasonable to expect proper treatment from grown adults at their place of employment.

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