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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 745 reviews
84%
Recommend This Property

Ratings Breakdown

745reviews

  • 5 Stars
    397
  • 4 Stars
    182
  • 3 Stars
    75
  • 2 Stars
    47
  • 1 Stars
    44

Average Room but Great Staff/Shuttle Service

By

June 22, 2017

club

The hotel and neighborhood were fair at best. The bed was very hard and uncomfortable, and the walls were very thin so that you could hear every conversation going on nearby. However, the shuttle operator was awesome, and very accommodating!

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Walking distance

By

June 21, 2017

Hotel was close to a lot of good restaurants. Also could walk to all he bars.

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My stay

By

June 21, 2017

club

The experience I had with this hotel was amazing and I would recommend this hotel to anyone and everyone

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Never feel at ease at this location

By

June 19, 2017

platinumelite

Unproffesional staff, disgusting room the first night, bad attitude from staff when tried to get room changed, poor quality of room cleaning for the length of the stay.

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staffing

By

June 16, 2017

seemed short staffed. we had to wait 5 minutes before anyone came to the desk

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Customers not a concern

By

June 16, 2017

Based on this great location it seems mgmt and staffcould care less about their patrons. Come here for location, do not expect a good experience from the staff.

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Short stay we wish was longer

By

June 15, 2017

Loved everything about the place except the AC was not super cold. In all fairness we like to sleep in a much cooler room than most except Penguins.

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Below par

By

June 15, 2017

platinumelite

For the amount of money including paying for parking, this was a substandard Holiday Inn experience.

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Great service

By

June 14, 2017

Location was convenient to station square, very accommodating and shuttle service was excellent.

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Relaxing atmosphere.

By

June 13, 2017

club

Excellent stay, staff was very friendly room was clean and comfy. Good location for all are events. Would recommend this hotel to friends and family.

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Great service

By

June 13, 2017

The Staff were very friendly upon checking in. We were going to the hockey game that night and they answered our questions about getting to and from the game. Th shuttle driver was very friendly and seemed very conscientious about his job and the overall care of the property. He dropped us off and picked us up so we had no worries about getting to and from the game. He even said he would work later than normal if the game went into overtime to make sure everyone got back ok. This was greatly appreciated. Also, love the cinnamon buns in the morning. We've stayed at this location many times previously.

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Air was not very cool

By

June 12, 2017

club

The air conditioning in this room was very poor. I was unable to sleep well due to it being warm in the room.

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