Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 389 reviews
89%
Recommend This Property

Ratings Breakdown

389reviews

  • 5 Stars
    246
  • 4 Stars
    84
  • 3 Stars
    33
  • 2 Stars
    15
  • 1 Stars
    11

Comfortable room

By

July 20, 2017

platinumelite

Good service, comfortable room, good selection for breakfast, easy check in and out.

Read More
Read Less

Unpleasant staff and old facilty

By

July 18, 2017

club

Room carpet was not vacuumed. Ice machine was unavaible on my floor. Check in staff refused to use my app information to access reservation and rudely insisted on a credit card and photo ID. Unpleasant experience overall.

Read More
Read Less

Friendly staff and clean room.

By

July 17, 2017

The front desk person was very friendly and helpful. My room was very clean and bed was comfortable. The shuttle ride to the airport was an added plus!

Read More
Read Less

Feedback

By

July 16, 2017

club

Room and bath need to be updated. But otherwise ok

Read More
Read Less

great stay

By

July 11, 2017

club

great stay would stay here again next time I travel to Wilkes Barre/ Scranton Pennsylvania

Read More
Read Less

Scranton trip

By

July 11, 2017

platinumelite

Everything was great - staff was friendly and went out of the way to meet your every need. The only little issue was I didn't like business center operating setup.

Read More
Read Less

Great person preparing breakfast

By

July 10, 2017

club

Wished there would have been an exhaust fan in the bathroom and that the carpet was newer and not stained.

Read More
Read Less

3-night stay

By

July 06, 2017

club

Wonderful accommodations for our annual family reunion!

Read More
Read Less

Scranton

By

July 05, 2017

club

Great stay, very good breakfast, enjoyed the popcorn at checkin. I'd stay here again.

Read More
Read Less

Brand new Clean Hotel

By

July 05, 2017

club

Very friendly staff. Hotel is very clean. Great place to stay if you are in the area.

Read More
Read Less

Bad breakfast and curtains

By

July 05, 2017

Breakfast was cold, not enough food. The curtains wouldn't close all the ay so I couldn't sleep in. The location is close to the airport.

Read More
Read Less

Outdated rooms

By

July 02, 2017

club

Worst holiday Inn express I have ever stayed in. Outdated uncomfortable bed and wall paper falling off wall

Read More
Read Less