Rated 4.5 out of 5 by 210
Rated 2.0 out of 5.0 by AAU family Air Conditioning didn't work
We were very pleased with the size of the 2 Queen bed room and bathroom, it was very spacious compared to many other Holiday Inn Express we have stayed at. The beds and pillows were VERY comfortable but we had to rate sleep quality as FAIR because Unfortunately the AC stopped working in the middle of the night and we ended up opening the window to try and get some air in the room. We had to deal with it being warmer than we would have liked (79), and street traffic noise with the window open. Needless to say we did not get a good night sleep. We informed the front desk in the morning and she was not able to fix the problem. She had to disengage the wall thermostat unit to hook up the window unit to act as the control thermostat so we could get AC. We stay only at IHG properties for AAU season, we unfortunately will have to cross this location off our list.
May 18, 2016
Rated 4.0 out of 5.0 by Poco247 Nice motel but overpriced.
The motel was virtually empty for the first three nights that I was there and I think the price should have been adjusted downwards. Also I was not greeted as a club member when I arrived.
May 16, 2016
Rated 5.0 out of 5.0 by unicorn74 great service
the staff was very courteous when we were checking in and very helpful with our rewards and all that was needed. Also told us about our marquee rewards discount. The room was very clean and very comfortable.
May 11, 2016
Rated 4.0 out of 5.0 by x911stp Nice Place, other than Bathroom
Nice grounds, nice clean room, comfortable bed, but the bathroom was in need of some TLC. Mold in the shower area and drywall repairs on ceiling that were not painted.
May 9, 2016
Rated 5.0 out of 5.0 by CP47 Clean room
Enjoyed our stay. Room clean, bed comfortable, pillows need some work
May 3, 2016
Rated 5.0 out of 5.0 by JLS33 Clean
Holiday Inn Express in Plainville exceeded our expectations
May 2, 2016
Rated 4.0 out of 5.0 by wesisthe1 Just what I needed
Easy access, price was right, just perfect for my needs that day
April 25, 2016
Rated 4.0 out of 5.0 by MzMac11 Good hotel and reasonably priced.
This has been my third stay at this hotel for business travel. It is far enough away from the busyness of Patriot Place but close enough that the travel is quick. The rooms are good and have always been clean. The free breakfast has many choices in general. Coffee was a little weak but tolerable. The only downside has been staff smoking right outside the front entrance. Overall I would recommend this hotel and would stay here again in the future.
April 20, 2016