Rated 4.5 out of 5 by 150
Rated 5.0 out of 5.0 by LauriW Super friendly staff
We originally picked this hotel because of the proximity to a basketball tournament that our kids were participating in. I am so happy we lucked out with a wonderful hotel experience. The staff was really attentive and friendly, we loved the breakfast, the hotel was conveniently placed among lots of restaurants, shopping, highways, etc., we loved the firm AND soft pillows, the kitchenette in the room was so convenient, I could go on
March 2, 2015
Rated 3.0 out of 5.0 by Lexus23ISF Door issues, dont use the GPS address
Location was hard to find in the GPS my rental car company provided.
The hotel was booked full, the door to my room would not work. I arrived late and was worn out. The girl at the counter was bombarded with people and I understand she was busy, she handled customers great and very attentive to each one of there needs. I had explained to her what happened and she printed me new keys. The new set of keys didn't work at all. The Box you enter the key into didn't light up. after returning to the desk I waited some more until the Lady found a black box. She cut the key in a way and we walked to my room. The door was opened about 45-1hour after my arrival. My experience wasn't a personal problem but a hotel maintenance problem.
February 23, 2015
Rated 5.0 out of 5.0 by Greg107 Always a great stay at this hotel
I always stay at this hotel when in North Dallas. It is quite, clean and has a friendly staff. Easy access to North Dallas area.
February 7, 2015