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Rated 4.5 out of 5 by 289 reviewers.
Rated 5.0 out of 5.0 by Friendly and Helpful Staff The staff went out of their way to accommodate our request for an impromptu gathering the night before our family reunion in Pleasant Prairie. We needed a central gathering point more than once during the extended weekend, and the staff here made it possible for us to hang out in the lobby and did not complain about us "spreading out." We greatly appreciated this, as some of us hadn't seen others in decades, and we did not know anywhere else to meet after we left our reunion hall on Sunday evening as well. June 23, 2016
Rated 5.0 out of 5.0 by Breakfast area On our second morning, there was an obvious "inspector" reviewing various areas of the breakfast setup. He was also obviously finding areas of fault and was pointing this out to an apparent manager of the hotel. He was not discrete in pointing out his findings. We had been quite pleased with the breakfast on our first day and how hard the employees worked to keep everything prepared as needed. He put a negativity on that entire area that morning. He seemed to be "proud" of his findings. Seems his critique could have been done away from where the guests were enjoying this tremendous aspect of our stay. He was the only negative finding we had as quests during the three days there. June 21, 2016
Rated 5.0 out of 5.0 by Great stop while traveling We stayed while passing through the area. My family had an amazing time. We loved the local sites, such as downtown on the water and the local museums. Then, we were able to relax and play in the pool. We ended our trip with a great nights sleep. We hit the road with full bellies the next morning. The staff were all friendly and took care of us during our stay. June 20, 2016
Rated 5.0 out of 5.0 by We love the hotel I love this hotel! The only thing I would like to see is an upgrade on the beds to make them more comfortable. June 14, 2016
Rated 5.0 out of 5.0 by Excellent hotel experience Delivered what I would say was an exceptional hotel experience. Not even one minor complaint or recommendation for improvement. Great stay, great hotel, great room, great staff, etc. June 14, 2016
Rated 4.0 out of 5.0 by Business trip with a hiccup Overall, this location was wonderful. The only concern that I had was that I had requested a functioning refrigerator due to medication that become non-usable after freezing. The refrigerator ended up freezing my medication. I brought it to their attention, but was disappointed that I had to then request compensation for the medication, as this should have been an automatic response to ask how they could have assisted in this context. I had explained that my medication is expensive and that it is inactivated once frozen. No mention at all was made about compensation (for medication or food) until I had to request it at the end of my stay. They did provide compensation, but I was disappointed that I had to ask. June 6, 2016
Rated 5.0 out of 5.0 by Great Service The staff was very good. Loved the hotel. Would highly recommend and would stay there again. June 2, 2016
Rated 5.0 out of 5.0 by Tutto ottimo Pulizia e accoglienza del personale ottima, stanza accogliente e letto comodissimo. Lo consiglio senza dubbi. May 29, 2016
  • 2016-06-29 T23:05:56.880-05:00
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