Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 264 reviews
90%
Recommend This Property

Ratings Breakdown

264reviews

  • 5 Stars
    178
  • 4 Stars
    53
  • 3 Stars
    14
  • 2 Stars
    6
  • 1 Stars
    13

Great service

By

October 11, 2017

club

Front desk service was exceptional. Even though she couldn't get our rooms adjoining, she was very apologetic. Always so friendly.

Read More
Read Less

Uncomfortable. Missed the mark.

By

October 10, 2017

I travel every week for work. I have seen the best and worst of what the hotel world has to offer. Over time, I have become loyal to brands that consistently are clean and make me feel comfortable while I stay with them. IHG and Holiday Inn have been those brands for me. Plymouth, NC Holiday Inn Express have missed that mark. The stay was probably the worst I've had experienced at a Holiday Inn. The room felt wet the entire time I was there. The wet air made it hard to breathe. Every time the AC unit would turn on the room would smell like mold and mildew. I'd assume this is due to the units not being cleaned or filters replaced. The room just made your skin crawl. The hotel as a whole needs to be updated. The room had a climate monitoring device wall mounted in the corner with wires and circuit boards exposed. The wooden TV stand was broken with wood hanging from it. The bed was old, worn, and soft. The couch in the room was pleather material and the arm was torn up pretty bad. Painters tape was still on the light fixture above your head. The shower rod was ready to come down out of the wall. Lastly, there was a BROKEN FAKE NAIL in the bathroom on the floor. Staff was friendly, but dressed very unprofessionally to represent the hotel at the front desk. This hotel absolutely missed the mark and is not to Holiday Inn standards. I'd stay at Holiday Inn again of course, but I'd drive an extra 30 minutes to a different hotel, than ever stay at Plymouth, NC HIE again.

Read More
Read Less

Great place to stay.

By

October 10, 2017

club

Friendly staff, great room. Comfortable bed. Our room had a whirlpool tub and separate shower. It was fantastic!

Read More
Read Less

Excellent Stay in a small town

By

October 05, 2017

club

I enjoyed my weekend stay here, the staff was very friendly and the up keep of the hotel was excellent.

I will stay here again and I also recommend it.

Read More
Read Less

great service

By

October 02, 2017

staff very helpful and attentive to my needs! as I explained before Amanda did a fantastic job helping me print and scan my mortgage papers off and scan/email for me!

Read More
Read Less

Great service

By

October 02, 2017

The staff treat you like family. Room was great and the stay was relaxing.

Read More
Read Less

Holiday Inn Express Plymouth NC

By

September 30, 2017

club

I have been staying with this Holiday Inn Express for many years on business. The hotel is always clean and comfortable. It has been refurbished to look cleaner and more modern. The front desk staff surprised me and remembered me from years past, and welcomed me back. Very nice.
The outside is clean and neat.
I watched the city police drive through the parking lot in the evening. This gives me a sense of security with my vehicle.
Breakfast was very good. Breakfast attendant kept everything clean, neat and well stocked.

Read More
Read Less

Great service

By

September 28, 2017

club

Hotel staff was amazing. Always smiling and making sure we had everything we needed. Gave a great recommendation for dinner.

Read More
Read Less

Terrible

By

September 28, 2017

club

Damp mildewy room worst hotel I have stayed in Will never stay again

Read More
Read Less

Better than many reviews

By

September 20, 2017

platinumelite

Have stayed in many HIE and similar class properties in past 2 years, and this was much better than expected after reading reviews. I wish all properties in this class were as good this one, it would be a true value class, the only negative is that the mattress was showing its age.

Read More
Read Less

Excellent service, comfortable bed, outstanding breakfast, great value.

By

September 17, 2017

club

We were traveling from the Outer Banks to Columbia, SC , were tired and needed a room for the night. From a list of hotels listed by my GPS I picked Holiday Inn Express immediately because of the good experiences we have had at many locations over the years. The desk attendant was friendly, going above and beyond, researching options to get us the room we needed for the lowest cost. The King room was clean, the bed very comfortable, and we got the restful sleep we needed. The next morning we are the wonderful breakfast that we always expect at HIE.

Read More
Read Less

Not What I Expected.

By

September 15, 2017

club

The first room had a strange smell... stale and smokey. The next room, the beds were "cheap" very bouncy - lacked stability. Double beds. The plumbing made a loud grinding sound when the water was turned on. This location didn't meet my expectations from this chain.

Read More
Read Less