Rated 4.5 out of 5 by 111
Rated 5.0 out of 5.0 by Wackyjackie46 Upgraded to King Executive Suite
We checked in late at night (10:30) and the front desk employee was very pleasant and informed us that we were upgraded to a King Executive Suite. We had a problem with the TV when we got in the room, and after we called Ryan at the front desk, he came up within minutes and was able to fix it for us.
Everyone at the hotel was very pleasant, the entire hotel was modern and clean, and the breakfast was up to the usual great standards of Holiday Inn Express.
The hotel is located on Route 13 and was very easy to get to from that road.
March 24, 2015
Rated 5.0 out of 5.0 by JewsusChrist Comfortable Bed and Great Service
Stayed for the night after booking online. Great service at the front desk at night. Had a nice chat with the host at the time. Room was at the end of the hall, nice view at night. Late Checkout was requested and granted. Missed breakfast, but heard it was good. Nice and clean. The cleaning staff were in their own little worlds however. Overall a great stay.
March 16, 2015
Rated 3.0 out of 5.0 by MDJandt Just a night
I've already posted a review... now it's gone. The hotel was okay but the noise level was unacceptable.
March 16, 2015
Rated 3.0 out of 5.0 by MDSantos Great Hotel, No Soundproofing
I enjoyed this hotel for the people and the staff were very welcoming. Hospitality was not lost at this hotel, but I could hear everything in my room. I know hotels place people strategically in the hotel and since I had my daughter with me we were on the side of the hotel where others with children were. Unfortunately for us the third floor guests were very noisy during the day. I wasn't bothered by this because kids will be kids but during the night time/early morning there were doors slamming constantly which did not allow me to sleep, despite the fact that the room and bed were very comfortable. Another sound problem was the piping, I could hear everyone showering and it's unwelcome in my opinion. During the midnight hour it is even more so.
I do have to add that I was going to have a late check out (platinum member) at 2 pm, I ended up leaving before 6 am because I couldn't sleep and relax. It may have been just that one guest as most people and families, including mine tend to think about others in the hotel and control the levels of noise. But with that said, I wish I would have stayed elsewhere. I couldn't call the desk because there was no directory to the desk and my daughter was able to sleep so I didn't want to wake her but I know she can open the door to the room and I didn't want to find her outside of the room or God forbid someone take her in the halls while I would go to the desk to switch rooms.
The breakfast was normal, pastries, yogurt, cereal, oatmeal, etc. No eggs though but that was fine. We took some food with us when we left.
Overall the hotel was great, staff were amazing, but the sound proofing in this hotel is severely lacking. If you don't have kids and have a chance at the other side of the hotel I'm sure this would be a great experience for you, but this is second on my list of bad hotel through the line of IHG. The worst being one of the ones in Ocean City due to horrible staff.
March 16, 2015
Rated 5.0 out of 5.0 by Darrell989 Good Stay
Good staff, present a good place to rest and work. Good gym and pool. Beverly is a great staff member who really cares and knows the patrons. Improvements to property and rooms including common areas are good. Keep up the good work.
March 15, 2015
Rated 5.0 out of 5.0 by Edzju Feeling at home
I stay at this Holiday Inn Express several times a year and always find the staff welcoming, attentive and creating a feel at home atmosphere.
March 10, 2015
Rated 5.0 out of 5.0 by TravelDave Nice hotel
Nice Holiday Inn; not fancy at all. There is nice variety of exercise equipment and large pool area. No hot tub though. Several places to eat within walking distance.
March 2, 2015
Rated 5.0 out of 5.0 by Spinzy Sleepy Sleep Sleep
Best night's sleep. Clean bathrooms and sheets. Great wifi. Microwave and refrigerator in room the tops. Great lighting throughout room.
February 26, 2015