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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 299 reviews
96%
Recommend This Property

Ratings Breakdown

299reviews

  • 5 Stars
    220
  • 4 Stars
    54
  • 3 Stars
    15
  • 2 Stars
    7
  • 1 Stars
    3

horrible stay

By

October 18, 2017

This hotel will never be visited again by me ! The staff was horrible , the room was completely unacceptable and smelled like a musky , molded room . I tried to be moved or have someone come and check my room and the front desk lady handed me 3 bottles of cleaning supplies and told to handle the problem myself!

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Over all stay

By

October 18, 2017

club

Over all stay, after we got to the room, was good. Main problem was the amount of time to check in, clerk busy with other employees throwing party. Also, breakfast needed more attention, example biscuits and eggs ran out 30 minutes to replace.

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Excellent area

By

October 13, 2017

Hotel is away from road noise. Great service upon entering the hotel. Staff knowledgeable of the area.

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Thank you!

By

October 07, 2017

Made my business trip comfortable. Overall a good value and friendly staff. Thank you!

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Great Hotel and Staff

By

September 27, 2017

club

Large and clean rooms and good breakfast and staff.

The fitmess centre has very limited options but other than that I give it the highest of marks.

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Harvey Victims

By

September 08, 2017

The management and staff have been exceptional since day one, after I rescue from Hurricane Harvey. This hotel has been a GODSEND!
Thanks for making our family feel at home during this most difficult time.
Joe J

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Great Place to Stay

By

September 05, 2017

club

Great location and staff. Food was not too great but overall great hotel.

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okay hotel but poor accommodation

By

August 25, 2017

platinumelite

hard to find manager for handling request. No refund was shown after waiving the "no show" fee due to delayed arrival.

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Outstanding stay

By

August 23, 2017

platinumelite

Your staff really was great in getting me situated and assigned to my room. The room was great and I have no complaints at all.

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my hotel stay

By

August 21, 2017

Great hotel great service wonder manger clean freash water clean rooms just overall a nice hotel

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Excellent hotel.

By

August 19, 2017

platinumelite

This hotel is located within the perimeter of many places to eat and plenty stores.

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business as usual, no surprises

By

August 15, 2017

Always stay at Holiday Inn Express, close to most restaurants, etc.... is always as expected, no surprises.

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