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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 596 reviews
92%
Recommend This Property

Ratings Breakdown

596reviews

  • 5 Stars
    421
  • 4 Stars
    112
  • 3 Stars
    34
  • 2 Stars
    17
  • 1 Stars
    12

Great location, awful smell

By

July 20, 2017

club

Stayed at this Holiday Inn during a Cedar Point trip. Staff was nice, breakfast was good. Loved the water area out back and spent a lot of time watching birds. The hotel was clean and staff allowed us to check in early.

The suite we stayed in is right off of the lobby and had a terrible musty smell, we tried turning the AC up to air out the room, it did not help, we just got use to it but every time you walked in the room the smell smacked you in the face.

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Great Stay

By

July 19, 2017

club

Very nice hotel. Bathroom is small but OK for two people. Shuttle service to Jet Express a huge plus. Breakfast was good. Staff extremely friendly.

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Great spot to travel to/from Put-in-Bay

By

July 18, 2017

Great service and follow-up! I got an email the day before from the hotel staff, and provided detailed assistance for shuttle services to Jet Express ferry. Always positive attitude and friendly! This was the best IHG Hotel I have stayed in the last couple years!

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Nice Hotel Close to Everything

By

July 17, 2017

club

I enjoyed my stay at this hotel. The location was perfect for exploring the islands and getting around along the coast. The hotel staff was very friendly and the rooms were clean.

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Perfect location

By

July 17, 2017

club

All staff was very friendly and helpful. Breakfast was great. Room was very clean and cozy. The pool was cold, could have been a lot warmer than it was. The location was perfect!! We will defiantly be back.

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Comfortably satisfied

By

July 16, 2017

Nice location great breakfast overall great experience. Only knock was the room could have been cleaned a little better streaks on mirrors and hair from previous guest in the, bathroom area. Nothing huge though

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Great service

By

July 14, 2017

club

Great service, great location. Would highly recommend. Will stay again.

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Clean hotel!!

By

July 14, 2017

club

We've stayed at this hotel twice now. It's very clean and nice/modern inside!! The first time we stayed the breakfast was great!! This time they ran out before breakfast was over so we were a bit disappointed. We will stay again. Hoping next July 4th they are more prepared.

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Outside cleanliness

By

July 13, 2017

club

Outside was a little dirtier then most. Overall outside appearance was a little miss leading to the quality of the inside.

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Great Customer Service

By

July 13, 2017

club

Great customer service, loved the great variety of breakfast, and I always enjoy a fridge and microwave in the room. Kids loved the indoor pool. I would recommend getting a room on third floor so you can see the water.

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Overnighter after Put-in-bay

By

July 12, 2017

platinumelite

Very nice hotel - love the location. Breakfast was only until 9:30 on a Sunday morning wish it was until 10 or 10:30. We missed it by 20 minutes.

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Great service, price as expected for location

By

July 12, 2017

club

Staff was thoughtful enough to leave a birthday card and piece of cake in our room since I mentioned we were staying for my husband's birthday. Great breakfast selections. Only complaint was the overpowering air freshener smell in our room when we first arrived.

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