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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 627 reviews
90%
Recommend This Property

Ratings Breakdown

627reviews

  • 5 Stars
    389
  • 4 Stars
    151
  • 3 Stars
    48
  • 2 Stars
    27
  • 1 Stars
    12

PDX

By

August 17, 2017

club

The bed was horrible. Every move my husband made during sleep jolted me awake.
Couldn't figure out TV cable feed. East coast times?

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Rooms are Dated

By

August 15, 2017

club

This property was advertised as having been recently renovated. They are, in fact, still renovating. We did not encounter any noise from the renovation, which was nice. However, our room felt dated. The cabinet area in the bathroom was chipped and broken in places, and the toilet paper holder was located very far from the toilet. Not a huge deal for an adult, but there is no way a child can reach it without help (I had to help my children multiple times). There are not many food choices nearby, but the shuttle driver took us over to a nearby shopping center that had lots of food options. I cannot say enough about the shuttle drivers. Both we encountered were extremely nice and helpful. I would say that this is an average hotel near the airport. We got a good night's sleep, and did not have any real issues (just minor inconveniences). If you need an option close to the airport, this hotel is clean, safe, and easy to deal with.

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Good hotel near the airport

By

August 14, 2017

platinumelite

Excellent pickup service from the airport. Jarod was friendly and knowledgable. The room is comfortable, but the bed wasn't. Difficult to access the internet from my room ... the front desk person told me to login from the lobby, then I could take my laptop back the room and it would work. It did. The elevator did not work more than a day. I believe the hotel should have provided assistance to visitors who needed to haul luggage to an upper floor.

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Easy access to PDX in nice neighborhood.

By

August 10, 2017

platinumelite

Enjoyable overnight stay after visiting friends in a full service hotel with workable gym and great breakfast.

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great hotel

By

August 09, 2017

club

great clean hotel pleasant staff good location to Portland down town just $20 with Lyft

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Easy Stay

By

August 07, 2017

I passed through Portland and stayed here. Very easy clean stay.

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Very nice stay near the airport

By

August 06, 2017

platinumelite

Despite the hotel's current renovation process, we enjoyed a great one-night stay. Our room had already been re-done--very nice decor, spotlessly clean, and very roomy and comfortable. The king bed was excellent, the a/c worked well, and the shower was strong and hot. Complimentary breakfast in the morning, while not gourmet, was very sufficient to get your day going well and the staff both at the reception desk and in the breakfast room were friendly and hospitable. Would definitely stay again!

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Nice ocean view

By

August 03, 2017

club

Good hotel with pleasantries. Spectacular views. Close to beach.

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Mid Summer Weekend in Portland

By

August 02, 2017

platinumelite

Excellent hotel, some minor problems due to upgrade of Hotel, I feel the hotel should have advised me of the construction going on. I would have liked to have used the pool and Jacuzzi however upgrades were being made. Room is really nice and comfortable with everything I needed. Except for a Hotel Rules and Entertainment Folder, had to ask the front desk and all they gave me was a piece of paper with the TV Channels.Again, I believe this is because of the upgrading of the hotel.

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Very Dated Hotel

By

July 30, 2017

platinumelite

Hotel was very dated. Room was sparsely furnished and the furniture present was old and had numerous nicks and dings. Bed was very comfortable though, hotel was quiet and staff helpful.

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In Process of Remodel

By

July 28, 2017

platinumelite

They were in the process of remodeling which we were not aware of when we booked. Very disappointing lobby and breakfast area, very old and uninviting.

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Will Be Even Better When Updated

By

July 23, 2017

The hotel appearance was getting a major renovation and from the sample in the lobby it will be AWESOME. It was fine as it was but the new look will be great.

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