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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 659 reviews
89%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    403
  • 4 Stars
    162
  • 3 Stars
    53
  • 2 Stars
    28
  • 1 Stars
    13

Comfy bed. Spacious bathroom and refrigerator in the room

By

October 17, 2017

club

The room was great and the bed was comfy. I also enjoyed having a refrigerator in the room. It was very peaceful and quite and I was able to get some rest g fore my morning flight

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Disappointed

By

October 16, 2017

As a platinum elite member, this experience was not our usual positive experience. When we stayed here the week before this visit, the desk attendant told me we had been upgraded to a king executive room for our stay on the 10th. Josh picked us up at the airport. He is always helpful. He told us it was a fairly slow night. When we went to our room, the door was ajar and it was not furnished with a comfortable sitting chair (just a wobbly desk chair). I went to the front desk and the young man on duty came up to the room with me. He said that maintenance must have kept the door propped open and that there wasn’t a chair in the room because they are in the process of remodeling. I requested another room and he said there were no other rooms available.
On several counts, this was not a good experience for a fairly high rate.

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Comfortable and clean.

By

October 15, 2017

Under construction, so pool and hot tub not available. Was not informed of this when making reservations, as we would have stayed at another Holiday Inn.
Shuttle from airport was timely and excellent as in our previous stays here.
Housekeeping staff was excellent.
Room temperature was excellent. TV options were good.

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Predictible value

By

October 01, 2017

platinumelite

Good location and value. Remodeling lobby at time of stay.

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Nice clean room and friendly staff

By

October 01, 2017

Bed was comfortable, internet was great and staff was very friendly

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Monthly Business Visit

By

September 25, 2017

I usually stay at the Holiday Inn Airport but due to the increased pricing for this time of the year, I chose to stay at the Express location. It was a great experience except for their inter net speed. Not sure what the issue was but it was extremely slow when I was there the week of 9-18-17.

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Professional and comfortable

By

September 18, 2017

platinumelite

Greeted at the desk by friendly staff rooms are clean and comfortable location is really good for business travel via PDX.

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Great hotel for short business trip.

By

September 17, 2017

Great staff, clean rooms! Very accommodating for my need for a later checkout.

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Under construction

By

September 14, 2017

Wish they would let us know before we booked that the hotel was under construction.

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A bad Experience at Portland

By

September 14, 2017

This hotel is undergoing major renovation. The part where I stayed is old, DIRTY, and unacceptable. I normally love Holiday Inn Express for their mattresses and pillows. The room I had had a sagging mattress and although the pillows were OK, the heating system was noisy and blew on me and it was so dirty I could not relax.

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Inviting room decor

By

September 12, 2017

First impression of my hotel room was very inviting. The decor, arrangement, and appointments were very smart and efficient.

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Consistently good

By

September 12, 2017

club

I can always count on the consistency of the hotels.

I would like for there to be a way to know that the remote and other surfaces had been disinfected.

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