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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 584 reviews
91%
Recommend This Property

Ratings Breakdown

584reviews

  • 5 Stars
    366
  • 4 Stars
    143
  • 3 Stars
    43
  • 2 Stars
    20
  • 1 Stars
    12

Clean and friendly

By

May 29, 2017

Positives; Very clean - saw them scrubbing the elevator floor and that is something that is usually left by hotels. Friendly staff - always cheerful and very helpful
Negatives - pillows not good (even though they have choices - think they are old pillows and need replacing
General - the hotel is in the middle of upgrading - didn't create a problem for me as a guest - parking is a little limited during construction.

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Stuck in noisy construction zone

By

May 26, 2017

When I pulled into parking lot, I noticed all the construction around the hotel, but not much going on as far as noise. When I got to my room, they were laying pavers outside the room with concrete saws operating and earth pounders. I thought it would be over at around 5pm, so did not complain to front desk. The noise continued until after 8 at night. NOT a relaxing experience in my room. I had to get up early for a flight and did not relax well.

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Comfortable bed and great service

By

May 26, 2017

We enjoyed our stay and were pleased with your shuttle service that took us to the airport and the rail stations which enabled us to see Portland without driving a car into downtown traffic. Special kudos to Amy on your front desk for making us aware of the rail options.

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Very quiet, clean and peaceful

By

May 23, 2017

What a great hotel ! Slept very well and the staff I encountered were very polite and nice

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Not as expected

By

May 23, 2017

club

The overall stay was sub par from what I am used to. The comfort was low and breakfast selection and preparation was poor

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Travel Stop

By

May 21, 2017

Very good stay. A little issue with the room temperature, but overall very satisfied

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comfortable overnight

By

May 18, 2017

club

Appreciated the early-morning shuttle to the airport and. The location is convenient to both airport and downtown (via local rail).

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Older hotel that is being remodeled

By

May 16, 2017

Remodel badly needed. Room could be cleaner. Rug appeared not vacuumed. Sticky stuff on TV controller. Front desk staff very professional and friendly. Breakfast and cleaning staff I encountered very unfriendly!

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Great room for two couples

By

May 13, 2017

platinumelite

The receptionist greeted us enthusiastically; we easily checked in and found our room. Two separate bedrooms made it easy for mom/pop to accommodate daughter/son-in-law in the same suite. Breakfast in the Great Room was delicious!

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PDX location

By

May 13, 2017

Great location and service close to PDX Airport. Nice quiet hotel and they provide great service

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Comfortable place to stay

By

May 11, 2017

Comfortable place to stay and variety of food selection for breakfast.

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Great staff

By

May 10, 2017

club

Clean rooms and great breakfast polite staff .
Construction on the facial section of the hotel was being replaced but no excessive noise.

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