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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.1

based on 1040 reviews
86%
Recommend This Property

Ratings Breakdown

1040reviews

  • 5 Stars
    455
  • 4 Stars
    352
  • 3 Stars
    125
  • 2 Stars
    71
  • 1 Stars
    37

Great Location

By

November 21, 2017

club

This hotel is in a great location sited on the edge of the GunWharf Quays shopping development which includes the Spinnaker Tower. It is also ideally situated for a visit to the Historic Dockyard.
As for the actual hotel facilities, there are two lifts, but they are small and busy. We normally gave up and used the stairs. We found the bed to be a on the firm side which did not suit us.
The bathroom decor and fittings are a little tired and the lighting could be slightly better.
There was a full length mirror in the room which was good, but would also benefit from better lighting.
The cleanliness of the rooms was very good.
All the staff were polite and helpful when approached.
If visiting this location again, we would definitely use this hotel again.

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