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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 999 reviews
94%
Recommend This Property

Ratings Breakdown

999reviews

  • 5 Stars
    638
  • 4 Stars
    270
  • 3 Stars
    50
  • 2 Stars
    27
  • 1 Stars
    14

Almost a very good rating. So close, just a few improvements needed.

By

February 21, 2017

club

Before I start this review, let me say that this HIEXP is one of the best we have stayed in and I would totally recommend it. However there was just a few things that stopped it getting top marks and HIEXP should be aware of this. Hopefully they will read this review.

The hotel is just off the M6 motorway and easy to find. As we drove up, it looked a fairly large and impressive HIEXP. In fact it looked more like a Holiday Inn. The first problem we had was that when we pulled up in the car park, there was a large pile of glass as though someone had smashed a car window and broken in. This did put myself on edge throughout our stay.

Check in and out was fast. The reception staff were very friendly. Our modern room was spacious and the bed was comfortable. On the downside, the pillows were too bulky and there were no alternatives. The TV and WIFI were great and the shower facilities were awesome.

The breakfast was the usual HIEXP one. Cereal, Juices, Hot drinks, Sausage, Beans, Scrambled eggs. Not luxurious but perfectly acceptable. There was a downside here in the fact that the amount of cups for hot drinks was not monitored. When the lack of them was reported to reception, it was still another 10 minutes before they were brought out. By this time we had finished breakfast.

If these issues are resolved, I cannot see why every visitor could not award top marks.

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A fantastic modern HI Express at a great price

By

February 21, 2017

platinumelite

The hotel was refurbished in the past few years which puts it miles ahead of other Holiday Inn Expresses which I've stayed. Three staff are friendly and efficient and the bar area is a great place to relax at the end of the day. My only slight issue would be the quality of the air conditioning which resulted in the room being a little too warm and stuffy for my liking. But overall, this is a great place for a stop over at a reasonable price.

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Easy check in and comfortable bed

By

February 20, 2017

club

Check in was very swift and bed was good.
Breakfast selection could have been better with a wider range.

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stopover

By

February 20, 2017

Good location just off motorway. Clean hotel, comfortable bed and a good nights sleep.
Enjoyable breakfast. Would stay again.

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2 night break at short notice

By

February 20, 2017

club

Absolutely nothing to complain about this hotel or our stay .

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Preston South Express !

By

February 20, 2017

club

Nice friendly welcome at the front desk, good all round service and the rooms, away from the road.
Rooms nice and clean and spacious.

Efficient booking in and check out - Great team

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Comfortable overnight break

By

February 19, 2017

We selected the Holiday Inn Express Preston South for our overnight break enroute to Scotland as it is located just off the M6 and M61 motorways. We have stayed many times in this locality on previous trips so are familiar with the surrounding area but this was the first time at this hotel. The room was spacious and decently furnished with a step-in shower ensuite. Breakfast the following morning was excellent with a selection of cereals, fruit and cooked items. We will probably stay here again if travelling that route.

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Sorry, not for us.

By

February 17, 2017

Sorry, you have lovely fluffy towels but the lighting system in the bathroom leaves a lot to be desired.
At breakfast the sausages were over cooked as were the croissants and the orange juice was not nice.
I know we do not live in a perfect world but I think you must try a little bit harder.

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Another good night

By

February 14, 2017

platinumelite

We use this hotel a few times a year as a stopover on the way to visit relatives. We generally don't get there till after 10.00 at night but the welcome is always good and we know we'll get a comfortable room close to the motorway (but not affected by its noise). We will keep using them so long as the standards continue at this level.

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Clean, comfrtable and friendly staff

By

February 12, 2017

Very happy with this stay. Only downside was the heating wasn't working so room a bit cold.

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Great Service.

By

February 11, 2017

The friendliness of the staff at Preston made me feel so welcome nothing was too much trouble for them. I am looking forward to staying there again in the near future.

Well done to all concerned great service.

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Comfortable stay and welcoming helpful staff

By

February 10, 2017

club

Stayed at Holiday Inn Preston South for one night leisure trip. Arrived early but able to check in and sit in spacious bar/public area with a hot cup of tea or coffee. The staff were very welcoming and helpful. In particular able to provide extra blanket when I was in room early evening and felt cold. Bedroom very spacious. The option of an evening meal helped as it meant we could relax in the hotel and did not need to go out travelling as the weather was very wet. Location of hotel near to M6 very good too.

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