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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 1159 reviews
94%
Recommend This Property

Ratings Breakdown

1159reviews

  • 5 Stars
    721
  • 4 Stars
    329
  • 3 Stars
    61
  • 2 Stars
    33
  • 1 Stars
    15

Sunsets stay at a lovely hotel

By

October 19, 2017

club

Lovely hotel clean tidy spacious and the staff were very friendly and approachable they got us cutlery and plates when we returned late and ordered a takeaway.
Everything felt right..liked the low level rooms.
We were grateful that we could have 3 adults in the room as my daughter had surgery at the first trust hospital and we needed to be near here the other hotels nearer the hospital wanted us to have 2 rooms we kept explaining we needed to be in the same room but they werent intrested.
Your staff were great they didnt make a big deal about it very accomodating.
The only reason we didnt give it higher for the sleep was due to the sofa bed been so uncomfy i had to sleep on the floor but everything else was great.

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Relaxing weekend break

By

October 17, 2017

club

Wonderful, quick check in by a very friendly receptionist. Asked for a quiet double room and were allocated one. Excellent nights sleep in a lovely comfy bed. Good selection of food at breakfast in a nice relaxing environment.
Well done Holiday Inn Express on a great stay.

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Perfect stay

By

October 17, 2017

club

Lovely clean hotel, great staff, lots of parking, good wifi. Great value for money and great breakfast.

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Overnight stop

By

October 16, 2017

platinumelite

This hotel was as I expected except that there was nothing but pizza for dinner

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Convenient position

By

October 16, 2017

A friendly and comfortable hotel in a convenient position.

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Family stay

By

October 13, 2017

club

I have stayed in numerous holiday inns and they represent great value for money.
The mattress need upgrading

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Business Trip

By

October 13, 2017

Usual Good standard of Express By Holiday Inn Hotel ideally located close to the Motorway.
I will definitely stay at this hotel again when I'm next travelling in the area

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conveneinece close to work

By

October 13, 2017

just the job, 10 mins away from work and 5 mins walk to a pub for a meal with colleagues
Enjoyed

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Preston

By

October 11, 2017

club

Check room has not been smoked in

more cooked items for Breakfast, even if you have to pay

only pizza available on a Sunday !!

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Quality and value

By

October 09, 2017

club

Given the reasonable cost, the room was really excellent. A very good size, clean and quiet. Great bathroom, huge shower. All in all a very relaxing stay en route to the lake district.

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Clean hotel,comfortable beds,good service.

By

October 05, 2017

The hotel always seems to be well run and happy. the cleanliness and efficiency is important and doesn't disappoint

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A good stopover

By

October 04, 2017

club

We stayed twice in a fortnight. A stopover each time while traveling to Scotland. My first experience was so good that I cancelled our original booking at another hotel so we could stay there on our return.

In general the hotel is of a very high standard but the pressure the team are put under effects the overall customer service. This I noticed both visits. On the second visit I was a little dissapointed . On arrival it had not been noted that we were traveling with our dog. Not a problem as it was dealt with swiftly and efficiently. We checked in and eventually went to the dining area to grab a bite to eat to find that they were not cooking fthat night , well only for the Coach party that had booked in. We were offered a handful of local take away menus. Not being our type of food we asked for a local resturant which the team gave me and it was an excellent choice.

On returning from the resturant, well a local bar actually, we decided on a coffee and Brandi in the lounge. The Brandi was a very cheap end but drinkable but the coffee we were offered was from a machine which was not drinkable. I ordered another Brandi and told the team about the cofffee an requested an expresso. It was cold so I assumed that they were not in the right place. I did mention it and they did apologize but I was still charged.

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