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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 437 reviews
96%
Recommend This Property

Ratings Breakdown

437reviews

  • 5 Stars
    340
  • 4 Stars
    68
  • 3 Stars
    18
  • 2 Stars
    5
  • 1 Stars
    6

Great value and pleasantly surprised

By

February 23, 2017

club

Upon arrival, the staff was very efficient and courteous. The hotel was modestly quiet (except the highway was near). The pillows were extremely comfortable as was the fold out sofa bed (one of the best I've seen).

The most surprising feature was the variety and quality of breakfast options included. I was blown away. Not your typical "continental breakfast" as the standard in most competitors.

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Comfortable bed

By

February 23, 2017

club

Great Service, I also really like the breakfast in the morning.

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Very clean hotel!

By

February 17, 2017

I loved staying here! The location was excellent; close to restaurants, shops and mall. The staff was friendly and the room very clean. I would stay here again if returning to the area.

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Comfortable room, dependable quality

By

February 17, 2017

The room I had stayed in was comfortable, though the carpet was showing its age. The bed and pillow were great. The power had gone out during my stay, causing an emergency generator to start. This generator happened to be near enough to cause me some small difficulty falling asleep. When power was restored some hours later, sleep came much more easily.

The staff are attentive, the breakfast sustaining and always ready.

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Great Value

By

February 13, 2017

club

The hotel staff treated me with great respect. I enjoyed every aspect of this stay. I was able to relax and get my work done in a relaxing environment. I would recommend you to stay in this hotel over all others available in the area.

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Comfortable, clean and quiet

By

February 09, 2017

club

Very nice but feel the room was over priced, price increased for my 3 nights by about $90 in 1 month, from Dec to Jan rates. Next time I will price line a room even though every thing was nice, I just can't justify the cost.

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Clean room, comfortable bed, everything worked

By

February 08, 2017

club

Nice place to stay in Puyallup. We were not in our room much nor did we use many ammenities. The breakfast was fine. Get there before the posted closing time, the staff start clearing on time.

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Quiet hotel, nice and clean.

By

February 07, 2017

club

We stayed one night in a double queen with 2 adults, 3 teen children. It was nice, clean, quiet. Pool was clean, hot tub was the right temp. Breakfast was good. And hotel staff was friendly.

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Getaway

By

February 06, 2017

club

Had a nice time, staff was great. Never ran out of hot water.

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Among the best Holiday Inn Express properties.

By

February 02, 2017

platinumelite

Clean and comfortable. Professional courteous staff.

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I would stay here again

By

January 30, 2017

Clean,friendly, quiet we really enjoyed our stay. Great location

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Business

By

January 29, 2017

club

Excellent service. Comfortable bed. The air conditioner was not great and would not stay on consistently. I think it kept freezing up, so it would inconsistently turn off and on so I couldn't get the temperature to stay consistent.

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