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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 757 reviews
91%
Recommend This Property

Ratings Breakdown

757reviews

  • 5 Stars
    407
  • 4 Stars
    242
  • 3 Stars
    73
  • 2 Stars
    24
  • 1 Stars
    11

Ok but needs an update.

By

June 28, 2017

club

Convenient for mansion air field , staff were nice , the room was clean but the curtains were half hanging off the rail and didn't fit the window properly. The base of the bed was strained and the seating base was damaged . All really needs a update and a refurbishing.

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The A Team

By

June 26, 2017

I stay I hotels a lot as part of my work but the staff at the Minster Holiday Inn made a lasting impression on me.

The warm welcome was expected but having someone remember my name on my second visit just broke the deal.

Now, after weekly stays spanning over 11 months at this place I am starting to feel like a member of the "family "

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Great location for my needs, clean and comfortable

By

June 26, 2017

platinumelite

Great location for my needs, clean and comfortable. Always stay in this hotel when I come to ramsgate.

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Friendly staff

By

June 26, 2017

Hotel staff very helpful and friendly. Room needed updating and shower curtain was dirty.

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Food excellent, terrific choice for breakfast.

By

June 25, 2017

club

Bed comfortable for one as it's only 4ft.6 in. Should be 5ft at least for nowadays, take your own duvet if you stay in summer as ours was still the winter duvet on the bed. Minimal spaces for clothing . Suitcases on the floor difficult if staying for more than a couple of days.

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quiet rooms, good breakfast

By

June 20, 2017

club

Rooms are quiet, beds comfortable and well served breakfast. Staff are efficient

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Very disappointing

By

June 19, 2017

Staff not overly friendly or helpful. Hotel very shabby and I was quite shocked when I arrived. Not the usual standard of Holiday Inns and I have stayed in plenty over the years. Room was like being in a dungeon very dark a view of a wall and smelt damp. For the price I paid it was terrible and I did not bother with breakfast as I couldn't wait to get away.

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Convenient location

By

June 18, 2017

club

Ideal location for visiting surrounding areas, Maccas

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Great stay

By

June 18, 2017

club

No issues or complaints from me for the price paid cannot knock it . Hotel could do with a paint on the outside but similar hotels in France made of the same materials look the same ,but people go on first impressions.

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Enjoyable experience

By

June 17, 2017

club

This was the second time we chose to visit this hotel it is perfectly placed for us to visit relatives and friends in the local area. Off to a good start the car park was clean and tidy . As soon as we entered the reception area we were me by a smiling Laurence who created a good impression on us. Our ground floo twin room was very pleasantly and close to the reception area. We did spend a lot of time in the hotel but what we did was enjoyable . Breakfast met our requirements and the food was replenished on a regular basis.

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Friendly clean hotel

By

June 16, 2017

I love staying at this hotel the staff are all very friendly and helpful . Rooms are very comfortable, good size highly recommend this hotel

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Over Priced

By

June 15, 2017

club

We thought your prices had gone up, since we have stayed at your hotel several times before

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