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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 695 reviews
96%
Recommend This Property

Ratings Breakdown

695reviews

  • 5 Stars
    521
  • 4 Stars
    116
  • 3 Stars
    31
  • 2 Stars
    16
  • 1 Stars
    11

Comfortable bed,friendly people and very clean

By

March 23, 2017

club

We had a very good nights sleep,employees at front desk were nice and friendly breakfast area spacious and clean food very good kitchen very helpful and friendly but I sure did miss the little pancake maker and the cute little pancakes they were so good but will surely come back again and certainly tell friends about your place

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First Stay in Charlestown

By

March 22, 2017

platinumelite

Great hotel and a very friendly staff. Easy access to Hollywood Casino via shuttle service from hotel.

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Nice Place to Stay

By

March 21, 2017

This hotel is exactly what you'd hope for. It is comfortable, clean, quiet, and affordable. The staff is polite and courteous. I'd strongly recommend it.

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Nice Hotel

By

March 21, 2017

Nice, clean hotel at a reasonable price. Shuttle to casino. Breakfast is typical of hotels. Friendly front desk staff. Internet is SLOW.

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Great extended stay.

By

March 17, 2017

I stayed for 29 days. It was my home away from home. The staff makes you feel like your welcome and they go out of their way to make your stay comfortable as can be. Kudos to Dana, Cara and Crystal best welcome committee ever. I'll be back.

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Good stay for the price

By

March 17, 2017

easy access to the casino and free breakfast a plus.

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Always good

By

March 13, 2017

I come to Charlestown once a week if possible.
Mostly for casino, VFW, and American Legion.
For years I stayed at local motel in town.
Significantly cheaper. Switched to HI couple
Of years ago after bad incident

So far always good

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Staff

By

March 12, 2017

club

Staff at front desk were wonderful!! Very helpful, polite, patient.

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Great get away

By

March 03, 2017

club

Great place to stay, not one complaint but would have enjoyed it better if I could have had a room with a Jacuzzi tub.

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great time

By

March 01, 2017

During my 3 week stay at the hotel the staff was outstanding treated me like family. The evening crew at the front counter kept laughing the whole time.

Thanks to Cara, Krystal and Dana for a great stay.

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Great Service, Clean Property

By

March 01, 2017

club

Bed was not so comfy, bring ear plugs and eye covers, but otherwise, staff was great, room was clean

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Excellent service clean room

By

March 01, 2017

club

Our room was surprisingly big and very clean. The staff was super nice and helpful!

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