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Rated 4.6 out of 5 by 416 reviewers.
Rated 1.0 out of 5.0 by Staff was unresponsive Expected quality and value, staff unresponsive to needs. August 29, 2015
Rated 5.0 out of 5.0 by Clean and inviting room Have stayed in this hotel in Charles Town quite a few times over the past couple of years. Always a pleasant experience to stay here and would highly recommend to others visiting the area. Now that I have recently retired and am able to travel more often, I look forward to many more visits! August 27, 2015
Rated 5.0 out of 5.0 by Great Location This Holiday Inn Express is in a great location, room was clean and well appointed. Check in and Check out was a breeze. August 26, 2015
Rated 5.0 out of 5.0 by Enjoyed CCR, Slots, Poker and place to relax afterwards 5 Star stay at this Holiday Inn! Great Value. Returning guest and is 1st choice when I return next time. Thank you and your staff! Job well done! August 26, 2015
Rated 4.0 out of 5.0 by convenient stay decent hotel in a convenient location with friendly staff August 24, 2015
Rated 3.0 out of 5.0 by Fine Hotel, Not Great Service The hotel itself is clean and has nice amenities. The staff made a mistake with our booking, though, and were rude to us about it rather than apologizing. We also had a Do Not Disturb sign up but housekeeping knocked when we were sleeping. All of this would have been okay if the staff had been polite about the mistakes but that was not the case. August 19, 2015
Rated 4.0 out of 5.0 by Just Fine Convenient, affordable, and generally what we were expecting. A positive development for our hotel needs. August 19, 2015
Rated 4.0 out of 5.0 by Pretty good value for your stay This hotel is a pretty good value for your personal or business use. It's convenient to the casino, they provide free shuttle service to the casino, the Internet is free as well as the breakfast. The staff have been super friendly every time I've stayed here. The only drawback that I noticed were their beds. They are not very comfortable, at least the last king bed room that I stayed in. The mattress was hard and the pillows were so soft that they didn't really provide any support to my heard. August 18, 2015
  • 2015-09-01T11:15:42.762-05:00
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