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Rated 4.6 out of 5 by 564 reviewers.
Rated 2.0 out of 5.0 by Poor Front Desk Service Single lady put in first floor room next to workout room. Was told that was the only room (this was right at check-in time). After noise of weights in workout room, demanded a different room. Was grudgingly granted a move. June 27, 2016
Rated 5.0 out of 5.0 by Excellent Hotel This is a great place--excellent room furnishings, very courteous staff and all areas were clean,clean, clean! June 15, 2016
Rated 4.0 out of 5.0 by Great hotel and friendly staff When we visit this area we always stay at the holiday inn express in Charles Town (Ranson, VA). The beds are comfortable, clean rooms and all the staff are friendly and helpful if you have questions. If you have an issue or problem they immediately take care of it. The pool and pool area were clean and we enjoyed lounging by it and taking a dip. June 15, 2016
Rated 5.0 out of 5.0 by Service It is hard to name individuals as I do not know their names but I do remember Lois in the dining room who has been particularly nice June 11, 2016
Rated 5.0 out of 5.0 by Comfortable room, great service, nice location Great location, rooms are nice and clean. Staff is welcoming and helpful. No complaints. June 11, 2016
Rated 4.0 out of 5.0 by Great Customer Service We enjoyed our visit to this Holiday Inn. The service was excellent and the proximity to the casino was great. We will definitely return. June 9, 2016
Rated 5.0 out of 5.0 by Comfy Stay Spent two nights at property. Good service comfortable beds, pillows a little soft . Very pleasant stay June 8, 2016
Rated 5.0 out of 5.0 by Nice Experience A very modern hotel and super clean. Staff was very helpful and knowledgeable. We were there in the middle of May and we have to brag about the Front Desk Staff. These women went out of their way to help us. The Breakfast Area Staff also prepared a very nice breakfast. No "hockey pucks" masquerading as biscuits (we did experience this at another hotel) this hotel. If anyone is traveling to Harpers Ferry, WV, this is the place to stay. Thank you to the staff for making our stay wonderful! June 4, 2016
  • 2016-06-29 T23:05:49.494-05:00
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