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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 505 reviews
90%
Recommend This Property

Ratings Breakdown

505reviews

  • 5 Stars
    377
  • 4 Stars
    62
  • 3 Stars
    33
  • 2 Stars
    21
  • 1 Stars
    12

Good hotel. Front desk staff are still not friendly.

By

April 26, 2017

I stopped staying here because the front desk staff were not friendly. I decided to try it again after the remodel. The hotel is nice, but the front desk is just not friendly at all. The location is convenient.

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Comfortable and clean

By

April 23, 2017

We will not stay at a hotel that isnt nice.. we know what we like and that means clean everything comfortable bed and soft pillow, that is exactly what I'd at the holiday inn. Along with that is knowledgeable employees, friendly staff, great big breakfast room with egg whites, hot tub and cute kid area in pool, decent size parking lot and restaurants within walking distance. Stay here and you won't be disappointed.

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Always enjoy my stay

By

April 22, 2017

The staff on the night shift always make us feel welcome. We are greeted as if we are friends. They make sure we have all we need

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nice stay

By

April 15, 2017

good staff good location clean hotel many restaurants close by

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Great stay, close to the mall

By

April 15, 2017

Great stay, great location, great staff!! Couldn't ask for much more

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Great Hotel...Rude Guest!

By

April 14, 2017

Staff put me in a room that was great but then someone checked in next door and would not stop slamming doors all night. Was going to contact the front desk but then the whole floor got loud so figured what was the point. Never had issues with this hotel before and not sure what could have been done anyway. Great hotel overall!

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Great Service

By

April 13, 2017

club

Overall truely the best place I have ever stayed; will continue to search out Holiday Inn express in the future.

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Excellent place

By

April 06, 2017

club

Loved staying here. Very nice place. Friendly staff

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Excellent customer service

By

April 05, 2017

club

I stay at this hotel every year and I have never been disappointed.

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clean and comfortable

By

April 04, 2017

I was so glad to get right off the freeway and get into our room. it was clean and comfortable .. thank you ...

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Rapid City Holiday Inn East Disc Drive

By

April 03, 2017

club

Very good facility, very clean with great staff, but breakfast choice is just microwaved mush.

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Friendly Staff and Great Accommodations

By

April 03, 2017

club

We love to stay at Holiday Inn Express because we generally have a great experience. This hotel was no exception. The staff was friendly from the desk clerk to the room staff. We enjoyed our time in the pool, the workout room and the breakfast bar offered many great choices. The beds were comfortable and the bathroom clean.

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