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Rated 4.4 out of 5 by 252 reviewers.
Rated 5.0 out of 5.0 by good stay The staff was great and the rooms where clean, just wish was closer to what we where seeing on our vacation June 28, 2015
Rated 5.0 out of 5.0 by Rapid City Classic We were delighted by the staff and amenities at your hotel. Everyone was so kind and thoughtful and made sure that our stay was relaxing and comfortable. We came for a softball tournament, but stayed a few extra days to visit family. We thoroughly enjoyed the property and staff. June 26, 2015
Rated 5.0 out of 5.0 by Excellent Black Hills Location and outstanding holiday inn express This location is wonderful. Professional courteous staff, completely updated rooms, and common areas. The pool was perfect for our kids, because it was zero depth, had a huge water feature, and had great hours. Breakfast was a HUGE hit with our kids. Especially the pancakes on demand machine. The cookies in the lobby were available all evening. The staff we met at the front desk, in the dining area, and in housekeeping was cheerful and hard working. We wish we had booked our entire trip at this location. It's very central to all the Black Hills activities we wanted to see. June 24, 2015
Rated 4.0 out of 5.0 by great The room was clean and cool and the services were great. June 22, 2015
Rated 4.0 out of 5.0 by Location Great locations for sight seeing. Breakfast was not to the same standard as other Holiday Inns we have stayed in. Staff was slow to replenish items so at time you had to wait to be able to get a complete meal. Overall we would stay here again on our nest trip. June 22, 2015
Rated 3.0 out of 5.0 by Uncomfortable beds and dreadful internet speed Either the franchise has changed its bed supplier or this hotel isn't using the standard mattresses. Bed was most uncomfortable of any HIE I've stayed at. Wireless speed was basically dial-up quality. I used my smart phone and cell provider rather than the hotel wireless even though I tried the wireless each day June 21, 2015
Rated 2.0 out of 5.0 by Rapid We stayed at this hotel 2 nights. While we were gone during the day, no one cleaned our room. However, after our return to the room in late afternoon, the housekeeping staff finally arrived and asked if we needed anything. We said No - and she returned later to get our signature confirming the No. A few minutes later, we were disturbed again by a fellow with a mop - he possibly arrived at the wrong room. June 21, 2015
Rated 5.0 out of 5.0 by Nice hotel but Pricey We have stayed in many Holiday Inn Express so you could say it is our hotel of choice and this one is no different from any other Holiday Inn Express. The only thing is the location to Mount Rushmore, Sturgis and Deadwood and i'm sure this is why the price was so high. Because of this hotels rate being so high we will not stay here again. June 21, 2015
  • 2015-07-03T10:35:23.217-05:00
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