Rated 4.5 out of 5 by 315
Rated 3.0 out of 5.0 by VaBeachGirl Terrible Experience
After doing some research I found that this hotel provided a shuttle to the Nascar race in Dover for a very reasonable rate. I called the hotel prior to booking to confirm and again after booking the room online. When we arrived we were informed that the shuttle was cancelled. Since this was the ONLY reason we booked this hotel, we were extremely upset. Why had no one called to inform us of this prior to arrival? The Front Office Manager did offer a couple options, all of which were completely unacceptable (example - they would cancel our reservation and help us book something closer...really? Do you think there is a closer hotel room the night before the race? If there was, don't you think we would of booked that in the first place?). After going back and forth for several hours, they finally called to say that there would be a shuttle and it would cost us about the same amount as originally planned. Although the situation was eventually resolved - this never should of happened in the first place and it created a great deal of stress and a bad taste in our mouths!
May 18, 2016
Rated 5.0 out of 5.0 by Little Hal Great service, clean room, and excellent food.
Our stay was relaxing and very enjoyable, overall. The hotel staff members were ALL very friendly and helpful. Our room was clean, comfortable and convenient. The complimentary buffet-style breakfasts were outstanding, with excellent quality foods and many very healthful choices. We will definitely choose this hotel the next time we come to this locale.
May 12, 2016
Rated 5.0 out of 5.0 by Mark Wii Great Location
The rooms were open and bigger than the average hotel room. The beds were comfortable and I slept well. The room and bathroom was clean. It's located close to downtown RB and the shopping outlets are also close. The continental breakfast is decent too. Would have liked to have seen a few more outlets in the room.
May 11, 2016
Rated 5.0 out of 5.0 by Dover, DE Folks Great Service
Would recommend this hotel! The staff was great, rooms were excellent and a shuttle is provided to get to and from beaches and shopping.
May 4, 2016
Rated 5.0 out of 5.0 by glidy Very Nice Clean Rooms
My in-laws live in the area and we have stayed at this location a number of times. We have always had a very positive stay.. The few problems that have presented were corrected right away. The staff is very nice, clean comfortable rooms. Great showers! The free breakfast is very nice. We have never used the pool but it looks nice, The location is close to the outlets and a short drive to the beach, We will be back
April 20, 2016
Rated 4.0 out of 5.0 by Marieb824 shopping trip review
friendly staff, good service. We enjoyed our brief stay very much and will return.
April 12, 2016
Rated 4.0 out of 5.0 by NomoreAmericinn! Overall Wonderful and highly recommended!
A bit pricey for the time of year, however we had a great stay overall. The only issue was despite a hot breakfast being posted to go till 9:30 AM, we and other guests were told that we could only have continental style items once it was 9AM, (there was no further cooking after 9AM)!!
April 11, 2016
Rated 5.0 out of 5.0 by MGK18 Good business stop
What you would expect from Holiday Inn Express. Good nights sleep and reliable internet.
April 10, 2016