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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 425 reviews
92%
Recommend This Property

Ratings Breakdown

425reviews

  • 5 Stars
    298
  • 4 Stars
    75
  • 3 Stars
    30
  • 2 Stars
    10
  • 1 Stars
    12

Great hotel

By

June 26, 2017

club

Very clean.
Friendly staff.
Grear breakfast.
Comfortable surroundings.
Fantastic location

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Poor Experience!!

By

June 25, 2017

Up until this particular stay, I have been a fan of the Holiday Inn Express brand. That was until, I dealt with Scott at the front desk. I arrived earlier than the check in time. I approached the front desk and received no greeting; just a cold, lifeless stare. I introduced myself and acknowledged that I was early. Again, no response; no friendly greeting, just a smug attitude. I then asked if it would be possible to check-in. He finally responded and snidely said, "Check in is at 3:00pm." He then continued to give me that same blank, brain dead stare. Wow. Just wow. It was then and there that any goodwill towards the brand went out the window.

As far as the rest of the stay: the room was dated, the pool area was uninviting, the breakfast room was tiny, the breakfast itself was off. You get the picture.

Holiday Inn Express.....you lost a loyal customer. You can thank Scott, and tell him to lose the attitude.

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Great overnight stay!

By

June 23, 2017

club

Friendly staff and the hotel is near everything. Room are clean and big. Breakfast area was also clean and everything was stocked full.

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Pleasantly Surprised

By

June 21, 2017

club

Everything about my stay was nice. The fact that the hotel is only 10 minutes from the beach was very convenient. But the thing that really surprised me, given the low rate that I paid, was the breakfast. There was an abundance of choices. The staff was very professional and made sure I enjoyed my stay. The room and bathroom were clean. And there was a mini fridge

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Close to shopping and beach

By

June 21, 2017

platinumelite

Good choice if you can do without Ocean View.

You can get to all these places with easy drive.

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Bed was comfortable, service not good at all

By

June 19, 2017

I must say that this hotel did not work for me. I never complain about hotel stays in the past. Room service was not good.. at check in they change my room from King size bed to gueen.cery disappointed.

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Outstanding customer service and friendly staff

By

June 14, 2017

platinumelite

Great location near the beach, outstanding restaurants and shopping outlets.

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comfortable bed and excellent friendly service.

By

June 11, 2017

club

The hotel was clean and quiet. The staff were friendly and knew the area well. we would stay again on our next trip without hesitation.

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Great Bang For Your Buck

By

June 08, 2017

Great location on the highway but closest chain hotel to the beach. I had some heating issues in the room, but everything else about the hotel was great. A great budget hotel. The staff is very accommodating and have great customer service. I will definitely stay here again. I've stayed at 1 other hotel on the highway and 7 others that are walking distance to the beach. This is the best option it is literally near the shopping of the highway, but the closest big name hotel to the beach, thus better value for the money to the beach accessible hotels.

The pancake machine at breakfast was a nice touch, but the rooms need to be updated. The wet bar sink, microwave, and fridge is great for the beach, which allowed me to keep snacks and heat up food.

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Comfortable stay

By

May 31, 2017

club

This was my second stay at this property, this will be the place we stay from now on when visiting Rehoboth Beach,

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Friendly staff

By

May 25, 2017

platinumelite

Love the location of this hotel. Staff are always friendly.

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Great Service

By

May 23, 2017

club

A very nice place to stay. Very close to shopping and the beach. I would highly recommend

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