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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 548 reviews
89%
Recommend This Property

Ratings Breakdown

548reviews

  • 5 Stars
    324
  • 4 Stars
    144
  • 3 Stars
    31
  • 2 Stars
    36
  • 1 Stars
    13

Very clean and comfortable

By

June 24, 2017

club

This Holiday Inn Express is well maintained. The room was very clean and well prepared for my arrival. All staff was friendly and welcoming. And as a woman traveling alone, I like the security of staying in places where guests are a top priority.

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Great Place

By

June 23, 2017

I travel to Albany a lot for work and have never been disappointed with this hotel. The staff are great and hotel is conveniently located close to where I need to be.

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Comfortable room

By

June 22, 2017

Very helpful when I called for reservation. When I arrived, I appreciated the speedy check in. Very quiet in hotel. Found it very easy to fall asleep. The bed was very comfortable and had plenty of pillows. I found that the bathroom was clean and up to date. Shower had great pressure. I will definitely stay here again.

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Rooms expensive, breakfast excellent

By

June 21, 2017

Overpriced rooms were clean and breakfast was good. Lady keeping breakfast room stocked and clean did a great job.

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Visiting friends

By

June 20, 2017

club

Comfortable rest and the food was well prepared , the hotel property was clean , disappointed in the rewards program not offering lower price

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OK

By

June 20, 2017

platinumelite

Average, not blown away, but not bad either. Here for business, good space to do work, and comfortable bed for sleep. Could be a little cleaner. Staff was nice and friendly

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Comfortable pillows, and great service

By

June 19, 2017

I would recommend this Holiday Inn to people looking for a comfortable stay, at a decent price. The location is good, and the customer service is above average.

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comfortable bed

By

June 19, 2017

excellent stay.plan to return several times during the next twelve months.

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great service

By

June 18, 2017

club

very clean, beautiful views of Albany, friendly staff, good variety of breakfast food

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Friendly staff

By

June 14, 2017

club

Front desk and breakfast staff were very friendly and helpful

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Pleased with stay at HI Express

By

June 12, 2017

club

Excellent room and service. Traveling with three year old and infant. Arrived late. Staff had crib set up in room which was great. Breakfast was free! Would definitely return to this hotel.

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Room with a view

By

June 11, 2017

We have stayed at this holiday inn in the past and are always impressed and more than satisfied with the total experience. Never had a bad stay here. Thanks you

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