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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 392 reviews
88%
Recommend This Property

Ratings Breakdown

392reviews

  • 5 Stars
    225
  • 4 Stars
    104
  • 3 Stars
    23
  • 2 Stars
    28
  • 1 Stars
    12

enjoyable experience with no worries

By

August 10, 2016

club

stayed in the area because of a family party. we were able tohave fun with family and still have a quiet relaxing place to come back to. the rooms and beds were great.

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Room

By

August 07, 2016

platinumelite

The room was as expected, but the bed was too soft and saggy. The sheets were very thin and worn. The bathroom had a metal shelf that was pulled out from the wall - had been repaired and pulled out again, leaving holes in the wallpaper. Curtain rod was in same condition - patched hole. The check in clerk was very nice and helpful.

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Great for Albany Bar Exam takers

By

July 31, 2016

club

Stayed here for the New York Bar Exam. Overall, quiet room that's far away from many of the other examinees, with a reliable shuttle service to and from the exam sites (note: there was an extra $10 fee per day for us). Rooms were fine, good internet access, and keurig coffee machines. There was a business center with a printer in the breakfast room, but I didn't use it. Breakfast is included and was sufficient. All of the staff I met were very friendly and helpful.

There are many options for food and supplies within a few miles, which was helpful. The hotel also happens to have an amazing view of the sun setting over downtown Albany in the west, if that is important to you.

The one disappointment was the pool and fitness center; don't expect you'll be able to exercise to relax in the facilities here. But that was the only notable flaw for my entire stay, and for what I needed to take the bar, it was just fine.

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steve

By

July 27, 2016

my stay was comfortable,clean and relaxing.
I would recommend this hotel.

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Parking

By

July 24, 2016

club

the hotel could use more parking . The hotel was very clean and staff was very polite

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comfortable stay

By

July 23, 2016

platinumelite

staff arranged to have forgotten item shipped to our home

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Quiet room, nice shower

By

July 22, 2016

club

Overall pretty good place to stay. Very clean and breakfast was fair. Had to wait for our room to be cleaned. Our arrival time was 8 PM. Would stay again.

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Excellent front desk Service

By

July 21, 2016

club

Excellent overall. Bathroom ventilation was a little on the weak side.

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Not so good

By

July 20, 2016

club

Not the best stay for a HI Express, the food was okay, load, and ran into a Bikers convention.

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Sir

By

July 19, 2016

club

Nice place to stay only item that I would have liked is a laundry to dry out clothing

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Great Location

By

July 18, 2016

club

This is a very nice hotel located right outside of Albany.

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Beautiful View of Albany Skyline

By

July 18, 2016

club

Room was very clean, staff was very friendly and the view of the Albany Skyline was absolutely beautiful

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