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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 615 reviews
90%
Recommend This Property

Ratings Breakdown

615reviews

  • 5 Stars
    364
  • 4 Stars
    165
  • 3 Stars
    35
  • 2 Stars
    37
  • 1 Stars
    14

Multi-generational stay

By

October 19, 2017

We scheduled 5 rooms for our family that was gathering in the area for the funeral of husband/father/grandfather, and multi-generations were coming and going at different times. We had absolutely no complaints. Your good services made a difficult time tolerable and even enjoyable. Thank you for a well trained and diligent staff. Keep up the good work!

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Comfortable Stay

By

October 16, 2017

platinumelite

Front desk staff is awesome, they were super nice and always kept cookies available. The entire hotel is clean including the rooms with a nice view (if you get put on that side). Location is convenient for Albany and Troy, a lot to do in the area. Internet could have been stronger. Beds could have been comfortable. No guest laundry

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Holiday Inn Albany

By

October 15, 2017

platinumelite

This was a nice example of a Holiday Inn Express. The room was clean, the exercise equipment worked, and the breakfast was what I expected.

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Wedding Party Best Choice Hotel

By

October 14, 2017

club

All of the staff went above and beyond to make sure our entire party was taken care of. Rooms were clean and comfy. Breakfast was economical but great quality! Overall, I would definitely recommend.

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Always reliable.

By

October 10, 2017

Friendly service. Consistently good accommodations.

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Just what it should be

By

October 10, 2017

club

Efficient check-in and out, friendly staff, good night sleep and great breakfast.

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Albany area

By

October 08, 2017

club

Nice hotel , perfect stopping point on my for the evening.

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Mold in shower

By

October 05, 2017

Wouldn't stay here again unless the mold in the shower was addressed.

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As advertised

By

October 05, 2017

Nice room, didn't use many of the amenities, but the room was comfortable

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Nice Hotel

By

October 04, 2017

club

Reasonably priced. Nice room and staff. Will book again.

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Should have been better

By

October 03, 2017

club

I have stayed at many Holiday Inn Express across the country. This one is probably the worst. Not saying that this place was bad, but the bar is pretty high. I expect more. The room was OK. The bed was not comfortable and both my wife and I slept poorly. The breakfast was excellent. Overall, if I stay in this area again I will look to see if something else is available.

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September 2017

By

October 03, 2017

Staff was friendly and room was spacious. Rooms were clean and it was easy to get extra towels if needed. Breakfast was okay but options ran out early

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