Rated 4.3 out of 5 by 350
Rated 3.0 out of 5.0 by mtangy 10empty no microwave
overall ok no microwave a d fridge in room and no ice machine close
April 19, 2016
Rated 4.0 out of 5.0 by dendamad!ck Good location adjacent to sports grill
The location of this inn was good for ready access to my business destination (Albany). The room was very clean - including the bathroom. The bedding was clean and the pillows/mattress were comfortable.
April 14, 2016
Rated 4.0 out of 5.0 by Bob22ri Nice hotel and a comfortable room.
We had an enjoyable stay here. The room was comfortable and clean. The staff is friendly and helpful. The breakfast buffet was good, but could have used a few more options. There was a small plumbing problem in the bathroom (a leaky faucet), but that was minor. My only significant complaint was that the heater/air conditioner was pretty noisy. I still slept well, though, so not a major problem. Overall, this is a nice place to stay.
April 12, 2016
Rated 5.0 out of 5.0 by ginahweenah Fabulous staff, clean and comfortable rooms!
I travel often for work and leisure and I have to say that this was one of the best places that I have stayed lately! From the moment we entered the hotel until the moment we checked out the staff gave us stellar, friendly service and they were genuinely nice people. We were waited on promptly, and offered a cookie, given directions to our rooms and all the amenities the hotel offered in house and on the grounds.
The room was immaculate and the bed was super comfortable. There was no searching for outlets, they were located on the lamp between the beds and there were USB ports located on the same lamp. It was UBER convenient, no chance of losing your charger! The wireless server was easy to log into and I never lost my connection.
My receipt was correct and waiting for me in the morning when I awoke. When I went down to breakfast the dining room was clean and well stocked with a VERY large variety of breakfast foods from oatmeal to yogurt, omelets, bagels, bacon, turkey sausage, 4 types of cereal and 3 types of milk not to mention the juice selection and coffee selections. There were a ton of bread and pastry selections and fresh fruit. I was a zombie before my coffee and I honestly don't remember all the food that was there. It was a huge spread. One of the best I had seen for a free breakfast. The staff assigned to that area was so friendly and helpful when I spilled my coffee. She chatted with me and my workmate for several minutes and despite my offering to clean my own mess several times she refused politely and cleaned the area herself.
I truly was impressed the most by the friendliness of the staff at this hotel. It just wasn't put on. You can tell when someone is being polite because it's their job and these folks were the real deal. This hotel is blessed to have staff who are just honest, friendly people.
April 8, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Best of the Best
Spacious room, very clean, friendly staff and an excellent view over the city of Albany if you happen to have a west facing view. A great value for the money spent.
April 2, 2016
Rated 5.0 out of 5.0 by JohnnyMartin Great stay in the Albany area
This is a great hotel
Frendly staff, upgraded as an IHG member without any issues
Rooms are clean
March 31, 2016
Rated 4.0 out of 5.0 by Takeel A Reasonable Value
This was not the greatest nor was it the worst visit of my life. It was comfortable enough. These are the things that could have been better:
-There was no refrigerator in my room
-The WiFi password was not posted
-The ice machine was not even on the same floor
-The heater was a little noisy
Other than that, everything was as expected. The bed was good, the shower worked well, the TV had premium cable channels and the view of Albany was good. For the price, it was a reasonable value.
March 29, 2016
Rated 5.0 out of 5.0 by Rich330 East Greenbush
Clean room. Close to venues. Good restaurants nearby.
March 26, 2016