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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 629 reviews
92%
Recommend This Property

Ratings Breakdown

629reviews

  • 5 Stars
    431
  • 4 Stars
    119
  • 3 Stars
    43
  • 2 Stars
    23
  • 1 Stars
    13

Over Night Stay

By

June 24, 2017

club

Fair hotel to stay. Too noisy and updates needed for furniture. Staff were great.

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Disney Bound and Disappointed

By

June 20, 2017

Stopped onto this property on our way to disney, there were a few issues which warrant my rating:

- Towels in the bathroom had pizza sauce on them
- Shower head was cheap and provided very little control over water flow.
- Water temperature did not seem to really heat water past luke warm despite spending quite a bit of time in the shower.
- Food selection, while standard seemed to really not taste good at all with exception to the cinnamon rolls.


I was not able to try the pool , laundry, or gym facilities during this stay however all seemed functional at the time we checked in.

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Clean Room, Confortable Bed, Good Breakfast

By

June 20, 2017

Very comfortable stay overnight. Clean Rooms. Good Breakfast. Friendly Staff.

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Road trip

By

June 20, 2017

platinumelite

Holiday Inn Express is predictably a Good value with a clean room. No unpleasant surprises.

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June appointment

By

June 19, 2017

club

Outstanding demonstration of staff appreciation from housekeeping to General Manager.

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Reliable

By

June 18, 2017

club

I trust HGI for cleanliness and safety. The value is exceptional.

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Nice, Cozy, and Relaxing

By

June 17, 2017

club

I had a great experience at this location. I travel a lot with my job and it is always a challenge to find hotels with parking for commercial vehicles. This was a very clean and I was able to get plenty of rest. Also there was several restaurants to choose from.

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perfect for a good nights rest

By

June 16, 2017

Driving to Virginia and needed a place to crash for the night. Stopped at a few other hotels and front desk was not friendly at all until we came to Holiday Inn Express. Front desk clerk was friendly and helpful. Room was big and beds were comfy.

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my stay

By

June 16, 2017

Excellent stay at your hotel. thanks for everything.

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Richmond hill

By

June 16, 2017

The hotel is good for the price. However, I would improve the internet speed and improve the fitness center quality.

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Short stay

By

June 14, 2017

club

Staff was friendly and helpful. Great location with nice pool

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NASTY

By

June 13, 2017

DIRTY !!!!!!!!!!!!!!!!!

The entire room had an odor. The bathroom had not been cleaned from the previous tenant as there was hair on the toilet, floor, and sink !!!!
Stains the sheets ! Overall it was VERY VERY dirty and I will NOT be staying there in the future. Had it not been late when I checked in, due to traveling on the road I would have demanded a refund and stayed elsewhere!

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