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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 581 reviews
92%
Recommend This Property

Ratings Breakdown

581reviews

  • 5 Stars
    403
  • 4 Stars
    109
  • 3 Stars
    37
  • 2 Stars
    20
  • 1 Stars
    12

Comfortable room

By

April 26, 2017

Due to delays on the interstates, I ended up spending the night at this hotel on my drive from Ft. Myers, FL to Greensboro, NC. The front desk staff was friendly and efficient. My room was very clean and comfortable. I was especially impressed with the cleanliness of the bathroom.

Breakfast was fine - although I would have liked to have seen some fresh fruit on the breakfast bar.

I did not use any of the other amenities (work out room, pool, business center) since this was just a quick overnight stay.

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Comfortable and quiet

By

April 26, 2017

club

Always love our stays at Richmond Hill. Great breakfast to get you started on your travels. Nice room, very comfortable bed and very quiet room!

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Poor Service

By

April 25, 2017

Hotel was fine. Staff appears to have been given little to no training.

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aa

By

April 24, 2017

club

had a great time could not find any thing wroung had a great stay

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Nice property

By

April 22, 2017

club

Had a good overnight stay here. Only downside was proximity to non fast food restaurants. Staff were helpful here

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Well.

By

April 22, 2017

platinumelite

Well! Overall it was a pretty good stay. Really 2 complaints I had was the air conditioner was not cooling the room as cool as it should be. But the gentleman who were on duty that night did come up to the room and did fix it but it didn't last all night. The other complaint was about breakfast. The gravy was lukewarm at best the biscuits were hard on the tops and the famous cinnamon rolls were not even at room temperature much less nice and warm like they should be.

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Comfortable bed and great service

By

April 21, 2017

good overall experience and convenient to highway 95

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Nice property while traveling, dirty bathroom.

By

April 21, 2017

Stopped for night while traveling. Hotel property well maintained but bathroom in room was dirty. Had to get housekeeping to clean before taking a shower.

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Comfort and Convenience

By

April 20, 2017

club

We stay at this hotel about 2x a year, on our way to or from visiting family in Sarasota. The Holiday Inn provides a clean, comfortable and convenient place to stay to break up the drive. It's not fancy, but it provides just enough amenities to add to convenience. The breakfast (included) is ample and there's everything from healthy fruit and hard-boiled eggs to sausage and gravy. The staff is friendly and the beds are super comfy.

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Comfortable all around

By

April 15, 2017

club

New towels needed. Better breakfast fresh fruit choices. Breakfast sausages were very salty.

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Comfort on long trip home

By

April 12, 2017

platinumelite

Each year we snow-bird in Florida. For the last four years our first stop is the HIEx in Richmond Hill. It is a welcome sight after a long first day of driving. Everything about the hotel is great.

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Great service

By

April 12, 2017

club

Excellent Service. I had a last minute need to reschedule and the staff was excellent!

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