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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 700 reviews
95%
Recommend This Property

Ratings Breakdown

700reviews

  • 5 Stars
    455
  • 4 Stars
    189
  • 3 Stars
    31
  • 2 Stars
    18
  • 1 Stars
    7

Conortable full featured business guest rooms

By

6月 21, 2017

platinumelite

I have stayed at this hotel for a business trip twice now and have been very impressed with the quality and features of the hotel. The rooms are full eatured for business and very comfortable.

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Clean guest room

By

6月 20, 2017

club

There was renovation going on in the hotel lobby and this created inconvenience and sound disturbance.
The front desk staff tried to contact the ISP to improve the internet service but to no avail.
The housekeeping staff did an admirable job and cleaned the room well, changed the sheets, linen and towels upon request.
The catering staff during breakfast was quite attentive and replenished containers with food as and when required. However the bananas were black and overripe on many occasions.
The trash bins in the breakfast room were frequently overflowing which indicated that it was not being cleared sufficiently in time
Some of the front desk staff were on training and were not aware of common procedures

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not bad hotel

By

6月 19, 2017

club

Not a bad hotel overall - bed was extremely uncomfortable. I have stayed here in the past and haven't found the beds to be an issue - hoping it's a 1 time issue. Renovations to the lobby and breakfast area are almost completed. Would have liked more of variety to the breakfast options.

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n/a

By

6月 17, 2017

As stated before, working on computer very poor set-up, not comforable

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Nice Lodging

By

6月 14, 2017

club

Met expectations of a Holiday Inn with clean amenities and food variety. Was a bit noisy in the middle of the night this time due to kids roaming in the hallway.

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Comfortable bed, great parking, friendly staff, close to restaurants

By

6月 14, 2017

Extremely comfortable bed and bedding. Lots of free and safe parking close to hotel doors. Near to wide assortment of restaurants. If the internet was a little faster/more reliable it would be fantastic. Also, a hot tub would be a good idea, as would a bath tub in the room. All in all, would highly recommend.

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Comfortable and Quiet

By

6月 10, 2017

club

Staff was friendly and helpful. Room was clean and comfortable.

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Refrig too much noise

By

6月 05, 2017

platinumelite

For the past many years I had very good experience with Holiday Inn except this time the room we were staying is very noise due to the fact the refrigerator turned on and off very often. In addition, the vending machine outside the room was also too noisy.

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Better resolution to problems needed

By

6月 05, 2017

- Right after check-in on 5/31, phoned front desk to tell Safe was not working
- On 6/1, called again and was told Safe was OK. Checked but Safe still not working
- Message Waiting Light blinking and phone has special Dial tone, but cannot retrieve message. Phoned Front Desk but not much help offered
- Found fridge was Not turned on, and food we put in spoiled
- Phoned Front Desk and Samantha showed up promptly. Showed her all three problems and she confirmed
1. Safe was not working
2. Message Light was blinking but cannot retrieve message and
3. Fridge not turned on
She implied some form of compensation but have not heard anything so far

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Good Value

By

6月 03, 2017

platinumelite

Holiday inn express is always a good value. Free breakfast is the best part.

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Noise from neighbor's room.

By

6月 01, 2017

platinumelite

easy to hear a lot of talks from neighbor's room. they didn't speak loudly. I think the sound separation is not good when built.

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noisy room, old and crowded breakfast area

By

5月 31, 2017

club

A lots of renovations are going on, unable to use gym. Breakfast room is so small and crowded, tables are old and staggering. It's so noisy outside because of traffic and guests next door were laughing and chatting over night. Won't recommend it.

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