Rated 4.7 out of 5 by 445
Rated 4.0 out of 5.0 by Verified Reviewer Richmond Holiday Inn Express
The initial booking was very frustrating as I was trying to communicate with someone in another country who though Richmond was in Indiana and not KY. they booked me into the wrong state. After we fixed that they said I could not book a room there unless I stayed two nights! thought that was a joke, but they assured me that it was true. I had to top up my points inorder to have enough points to stay there, and they were asking more points than I would expect for a hotel like that. The staff did not recognize me as a gold member nor was I offered any water. The breakfast was good and I would stay there again because the other hotel in town had bed bugs,
June 20, 2016
Rated 5.0 out of 5.0 by bowers12 Great Stay
Everything there was fast and friendly. It helped my daily efficiency. The only complaint would be that I could find a firm pillow on the bed. Besides that, it was a great stay.
June 20, 2016
Rated 5.0 out of 5.0 by Tori114 Awesome bed
The bed was amazing. The pillows were an excellent addition to an awesome sleep
June 15, 2016
Rated 4.0 out of 5.0 by phil157a OK hotel
It is an ok place to stop for the night. The rate is a little high, the University was out, no big demand for rooms because of the college so I don't know why the rate was high.
June 14, 2016
Rated 5.0 out of 5.0 by RobertandMelissa great room
everything was great, will be staying here again. Enjoyed the room, pool, and breakfast. After staying at 3 different hotels for the past 3 years, we will be staying here from now on. Room was quiet, layout was good and staff was excellent.
June 8, 2016
Rated 5.0 out of 5.0 by Scott38 Great place to relax with the kids
We had a great night sleep in the Holiday Inn Express
June 6, 2016
Rated 4.0 out of 5.0 by anniversary weekend outside was clean
nothing really stands out in my mind, good or bad. It was definitly not the worst holiday inn express i have been to nor was it the best. elevator seemed small and took forever
June 3, 2016
Rated 5.0 out of 5.0 by FOS54 Great Hotel
Traveled to this hotel and stayed due to attending a graduation in the area. Would recommend this hotel to anyone.
June 1, 2016