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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 564 reviews
97%
Recommend This Property

Ratings Breakdown

564reviews

  • 5 Stars
    455
  • 4 Stars
    84
  • 3 Stars
    13
  • 2 Stars
    6
  • 1 Stars
    6

Pet friendly hotel with a nice breakfast

By

April 26, 2017

Just stopped for the night coming back from Georgia. We brought our Golden Retriever with us and he loved the room and hotel. Unfortunately he was not able to go swimming, but loved the breakfast.

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EKU College Visit

By

April 25, 2017

platinumelite

Clean comfortable room. Attentive staff. Good complimentary breakfast.

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Great front desk service

By

April 25, 2017

As always the front desk is very polite, attentive and courteous.

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Great service and clean and comfortable room.

By

April 25, 2017

club

Great stay at the Holiday Inn Express in Richmond, KY. Room was clean and comfortable. Nice upgrades in the decor, only wish there was an exhaust fan in the bathroom. Breakfast bar had great selections and love how the coffee bar was separate from the breakfast bar so as to not cause any delays.

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Quiet, Clean comfortable rooms

By

April 24, 2017

Very nice hotel, fills up quickly, make early reservations.

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Great Hotel Accomadations

By

April 23, 2017

club

Great hotel accomadations typical for a Holiday Inn Express, our preferred hotels during our travels.

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Manager

By

April 21, 2017

club

Expressed with the many selections available on the breakfast menu.

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Clean room and comfortable bed and overall great stay.

By

April 21, 2017

Richmond is a smaller city in Kentucky and is a University town. Most University towns have well worn hotels. I can say this was a great stay and the staff was friendly and helpful. My room was comfortable and clean. The TV had all the channels and the a/c worked. I looked at the pool area and it was clean, but I forgot my suit. Next time I will bring my suit and stay two nights.

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Nice room

By

April 13, 2017

club

We stayed at this hotel on our way to TN. Loved the bathroom more at this KY hotel than in TN. I LOVE the light on the hair dryer - it makes the perfect night light, without having to turn on the overhead light. The shampoo, etc is so nice here too.

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Front Desk Staff

By

April 13, 2017

We were traveling from Atlanta to Richmond. The front desk was able to get us in our room an hour early. That was a big help to us!

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Nice Place to stay

By

April 10, 2017

club

Very friendly staff. Room was clean and quiet. Slept comfortably. Internet service was fine- no problems connecting and using. Many breakfast choices.

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nice hotel

By

April 08, 2017

club

Nice clean hotel, only issue is the breakfast the same old hot selection , never changer. very boring. never have bacon just sausage patties, not nice eggs, and i would never have gravey for breakfast.

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