Rated 4.5 out of 5 by 483
Rated 4.0 out of 5.0 by Canadian Sales Business stay
Close to airport and SkyTrain. Very comfortable and convenient. Breakfast was average but at least they had it. Not much around the hotel itself other than the casino.
August 24, 2015
Rated 1.0 out of 5.0 by JennieLynn Very Disappointed!
I have stayed at many Holiday Inns in the past and hold a Spire Elite membership and recommend Holiday Inns to my family, friends and co-workers all of the time, but am very sad to say I will be not recommending this one. The front desk staff was rude and not at all helpful, I did not get the type of room I requested, they insisted all I could do was check back daily and that they could not assist me in any other way as they could not check and see if during my 6 day stay the room type was available, how is that possible that they could not check if they had any vacancies? The rooms are not well looked after with stained carpet and peeling wall paper and the windows were filthy. A co-worker was traveling with me as well and had some issues as well with the front desk staff regarding her membership card and a forgotten room key. I am sorry to say but this is one Holiday Inn I recommend you DO NOT stay at. Oh and to top it off 3 days after checking out I am still waiting for my detailed receipt which I ask them to email (and then ensured me they would).
August 23, 2015
Rated 4.0 out of 5.0 by Beira good location
room was ready when checked in. I like the location close to sky train. room was ready to check in when arrived at the hotel
August 23, 2015