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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 892 reviews
96%
Recommend This Property

Ratings Breakdown

892reviews

  • 5 Stars
    626
  • 4 Stars
    205
  • 3 Stars
    36
  • 2 Stars
    17
  • 1 Stars
    8

Friendly Comfortable Stay

By

April 22, 2017

club

I've stayed here twice in the past 3 years, and I love it. The rooms are comfortable, and even if I could hear people in the hallway, once they got into their rooms it was quiet. The curtains allow the room to be completely dark, which is important to me for a good sleep. The bed was comfortable, with a selection of soft and firm pillows.

The breakfast included with the room offers a good selection of items, from cereal or yogurt and fruit to eggs and sausage, as well as pastries, toast and jam. The coffee is good and I'm fussy about my coffee!

What I really noticed is that everyone is friendly, from maintenance staff and reception, to guests. People said hello and good morning in the hallways, people smiled at each other in the parking lot, and I even got help re-arranging a bunch of items I'd bought at IKEA from some fellow guests. This demonstrates what a pleasant environment this hotel creates. I often say that you can tell if a place is nice to work at the moment you walk in, just by the way you're greeted and the feeling you get. By that standard, the Holiday Inn Express Riverport is a good place to work, and a great place to stay.

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Comments

By

April 22, 2017

The two comments I would make are:
1. I had to raise the temperature controls to over 75 to get the room comfortable. I am normally comfortable around 70 degrees.

2. The TV was a little difficult to get used to with the channel numbering system used.

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Good place, good value

By

April 22, 2017

club

Hot tob was not hot, otherwise a fine place to stay outside of Downtown Vancouver.

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great service all around

By

April 22, 2017

club

will come back again very soon really enjoined are stay here.

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Good stay at Holiday Inn Express

By

April 21, 2017

club

I really enjoyed my recent stay at the holiday inn express Riverport in Richmond, BC. I stayed with my family in a suited room. The room and hotel was very clean, it had a great fitness and pool/jacuzzi area. The breakfast had a good selection of foods. My only wish is that the property had a few pet friendly rooms.

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very clean

By

April 20, 2017

club

Stayed here on multiple occasions. Friendly and helpful staff, especially in dining room. Very clean but it's still new.

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Experience

By

April 14, 2017

I enjoyed my stay comfortably and front desk staff was friendly treating me and provide me shuttle to and fro from YVR airport., I appreciate the service of Holiday Inn.
I love to stay worldwide in Holiday Inn.

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Clean Premises and Great Service

By

April 10, 2017

club

Clean rooms and hotel
Clean Breakfast area
Decent breakfast

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Always a Great Stay at the HI Express Richmond

By

April 10, 2017

The hotel is updated and modern, and the rooms are well appointed. The fitness center is unfortunately small with antiquated equipment and the breakfast was lackluster, however I feel the value for the price paid was very good. I have stayed here twice and would do so again if in the area.

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Comfortable stay

By

April 10, 2017

Once again a comfortable stay. Room was our regular room.

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Always a pleasure

By

April 07, 2017

When looking for options in the evening this staff is more than knowledgeable in whats in the area, whats in the city as well as the best way to get there,

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Love this Hotel

By

April 07, 2017

Every time i'm in Vancouver....which is often.... this is my hotel of preference. The staff are amazing and make all the difference! Always friendly and go out of their way to help you.

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