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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 623 reviews
92%
Recommend This Property

Ratings Breakdown

623reviews

  • 5 Stars
    436
  • 4 Stars
    110
  • 3 Stars
    42
  • 2 Stars
    24
  • 1 Stars
    11

Good Location

By

June 27, 2017

club

We were looking for a hotel that was located between the The Ark Experience and the Creation Museum. This hotel met that location.

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Clean, Comfortable and Convenient

By

June 27, 2017

club

Great stay for our visit to Ark Encounter and Creation Museum. Right next to freeway, but noise not an issue for us. Everything about hotel was great - room cleanliness, breakfast, hotel receiption, etc. Only area that could be improved is bathroom. While bathroom was very clean, the lighting in bathroom is dim, and I would prefer my room to have bathroom vanity located separately outside of bathroom, so that some occupants can get ready while others are showering or using bathroom. Otherwise, great stay!

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Clean and comfortable

By

June 26, 2017

Very clean and comfortable experience along with a great breakfast! Staff was very accommodating and the location was quiet and non "chaotic".

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over all stay

By

June 26, 2017

very happy with the hotel and also the staff. over all the hotel was neat and clean. If I have any complaint at all would be that the breakfast area around the serving stations would have food on the floor. I would like to see that cleaned up a bit more timely. Now I have to admit that I was usually there during the busy time and the service crew was very busy making sure that all the food was available for the folks. So overall our visit was great and would recommend to everyone.

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Average

By

June 26, 2017

Just an average hotel. Overpriced for what you get.

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Clean

By

June 26, 2017

Room was very clean and everything in the room was well organized and in working order

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Huge room and friendly staff.

By

June 19, 2017

The king suite was huge. Two televisions,( one by the bed and one in the living area), table with 4 chairs and the shower was big as well. The staff were very helpful and pleasant.

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Hi

By

June 17, 2017

Ok but r oomph value not good for cost. Pillows not comfortable, room thermostat not located properly . Good breakfast choices

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comfortable bed and great service

By

June 17, 2017

No further comments. I totally enjoyed the stay and atmosphere

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Great Time!

By

June 17, 2017

Very comfortable and nice. The beds are a little hard, but other than that it was a nice place to stay.

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Great location for Arc, good for kids and good breakfast

By

June 17, 2017

Overall good - some problems with final bill but front staff rectified without fuss and quickly

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Friendly and welcoming service

By

June 15, 2017

Every staff member we encountered had a smile on thier face and were a delight to work with. The hotel was clean and offered a great breakfast. We stayed two nights and it was nice to not have the same meal two days in a row. The pool area was not over powering with chlorine smell (personally I feel most places burn your eyes when you first walk in, this was not the case here).

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