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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 436 reviews
82%
Recommend This Property

Ratings Breakdown

436reviews

  • 5 Stars
    253
  • 4 Stars
    82
  • 3 Stars
    33
  • 2 Stars
    42
  • 1 Stars
    26

appliances not working

By

January 19, 2017

I had to move rooms because in room #1 the tv was not working. Woke up the next morning and room #2 the coffee machine didn't work. Lets just say this did not start my day positive nor will I choose this hotel next time i stay in the area. Its not very often I complain but this trip wasn't as easy going as most of my others. Better luck next time.

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Comfortable bed and great service

By

January 17, 2017

Comfortable room, good internet service and great firm pillows which is always a plus for me. Breakfast had good variety.

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Excellent hotel and staff

By

January 17, 2017

Excellent hotel and staff, New updated rooms, excellent recognition if you IHG member, only bad thing is the elevator is rough/bumpy, but everything else was 110%.

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great place

By

January 16, 2017

Always stay here when in the area. Never disappointed. I had to take advantage of their complimentary toiletries feature and get a razor from the front desk. Room was clean, internet was fast.

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Bad service

By

January 12, 2017

I started here in the past and it was a solid hotel. After this last experience, I will not stay here or tell others to... Must have had a change in management because it went from good and nice to who cares.

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Spacious

By

January 09, 2017

club

The room was very comfortable. It had a nice mix of office space and living area. Very spacious and cosy.

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Good sleeping and great breakfast...

By

January 09, 2017

club

This particular location is relatively new, and the amenities available including the workout facility and the business center were useful to me. The internet connection was relatively fast, and reliable. May I recommend a few hand weights to be included in the workout room? Overall, the representatives were helpful, courteous, and made my stay comfortable.

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Nice Rooms and Comfortable Beds

By

January 06, 2017

club

Rooms are very nice. I enjoyed my stay. The staff is not as knowledgeable about the company website and rewards program.

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Great hotel

By

January 04, 2017

club

We really enjoyed our stay at this Jackson area Holiday Inn Express. All staff was courteous and helpful. The room we were given was huge! The room was very clean and comfortable. Will definitely stay here again.

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Great place!

By

January 04, 2017

club

Located just off the interstate, this hotel is easy to find and the beds are really comfortable.

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Good service

By

January 03, 2017

Newer property so I'd highly recommend it. Their breakfast hours are lacking though.

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Comfortable

By

January 02, 2017

I loved my stay at this hotel. Hotel staff needs more knowledge about hotel.

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