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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 476 reviews
82%
Recommend This Property

Ratings Breakdown

476reviews

  • 5 Stars
    280
  • 4 Stars
    85
  • 3 Stars
    36
  • 2 Stars
    46
  • 1 Stars
    29

Great services

By

April 18, 2017

My husband and I totally enjoyed our stay, super hospitality, very clean and fresh rooms, the members were outstanding especially the breakfast manager she was so polite and accomdated every one, I so admired her good sense of humor and hospitality this particular hotel was awesome food was so good, everyone was so professional and kind.

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Absolutely the worst customers service experience ever!

By

April 17, 2017

Had to change rooms because room was not clean on check-in, was charged more than amount quoted on reservation. Staff continually passes the buck instead of resolving my issues. Absolutely the worst experience I've had dealing with IHG.

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Good Experience

By

April 15, 2017

platinumelite

Great location. The staff was friendly. The rooms were clean. The sleep was excellent.

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Good rate and location

By

April 14, 2017

Stay here a lot! Always pleasant. Friendly staff and clean rooms. I highly recommend this location for its value and location to the interstate

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Great Location Lodging

By

April 06, 2017

great location with great staff. Lots of local restaurants.

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Friendly staff, clean/ comfortable room, early breakfast available

By

April 05, 2017

Cleaning staff courteous and helpful; loved that bereakfast was available early with many options to feed our soccer players before their games. Only negative for the kids is that the swimming pool was not available for use. Otherwise, excellent property close to local amenities.

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Matress was a little too soft

By

April 03, 2017

club

The shower curtain should be plastic. Bath tub was not cleaned after first night stay. You need to install a bath room fan

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Old location New renovation

By

April 02, 2017

I have stayed at this hotel a total of 3 times amd I have had one great experience one average and one bad. The bad experience was over a year ago and I believe the location has begun renovating since. The second stay was wonderful with what felt like a new room! It was bright and extremely comfortable. After staying 3 nights I knew I wanted to go back again. However the last time I stayed it was on a different floor and it felt old and dark again. I will most likely stay at this hotel again because out of the other hotels in the area at this price range it is the nicest one but here is to hoping to having that nice room again!

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My Stay

By

March 31, 2017

club

The entire staff was very nice, I just wish the room was a little more cleaner, the tub had hair in it, it appeared as if it was never cleaned before we checked in our room.

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omfortable

By

March 27, 2017

All was great no problems!!!!!! looking forward to the next visit to this location

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Beds were incredible

By

March 27, 2017

platinumelite

Staff was good and room was excellent! Bed was very very comfortable!

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Not worth the cost

By

March 22, 2017

Rooms were not ready when i got there and when it was finally ready i the tolet wouldnt flush. I was move to another room and the bed was made wornf and there was a bug in the room. The staff was nice but everything seem rush and half done.

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