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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 532 reviews
81%
Recommend This Property

Ratings Breakdown

532reviews

  • 5 Stars
    311
  • 4 Stars
    97
  • 3 Stars
    41
  • 2 Stars
    48
  • 1 Stars
    35

Friendly Staff

By

July 20, 2017

Excellent staff and very friendly. Comfortable hotel and will stay again.

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great service and friendly staff

By

July 18, 2017

typical of the what we expect from HI Express - clean, comfortable room with very friendly staff

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Comfortable bed, no air-conditioning in common areas

By

July 16, 2017

platinumelite

The bed was comfortable, with good temperature control in the room. The common areas were not air-conditioned and the floors in the common areas were dirty.

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Below average accommodations!

By

July 13, 2017

Poor to fair. No air in common areas for at least 2 days that I know of. Window covering in our room was coming down. Badly outdated hotel that needs upgrading. Muskie smell in hotel common areas and rooms. Staff was below average in their response and efficiency. Breakfast was good to include variety of food to choose from. No weights in workout room.
Sorry for the bad review but you need to know the truth so you can attempt to improve the Hotel for future potential customers.

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Hot room

By

July 10, 2017

club

Room was hot and bed was blocking air. I had to move the bed to get the room to cool off.

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Workers

By

July 08, 2017

They were nice and professional . Loved the cleaning and cooking staff.

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Father Day weekend

By

July 08, 2017

The house cleaning staff was most accommodating when I had problems with the smoke alarm in my room who's was due to the steam from the shower.

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Night stay

By

July 07, 2017

Was traveling for work and selected this location based on proximiaty and did not diasapoint

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Great location

By

July 05, 2017

Very convenient location right off the highway. Friendly staff and nicely decorated rooms.

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large room but hotel needs an update

By

July 05, 2017

platinumelite

Some features of this hotel where much nicer than expected but others were sad and outdated and not functioning properly

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Positive

By

July 05, 2017

club

Nice and courteous staff and comfortable bed. Complimentary breakfast was as expected. Free drink and snack in the evening would be a nice improvement. Overall very satisfied.

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Ok

By

July 05, 2017

club

Bathroom smelled like urine. Other than that my stay would have been perfect. However I would reccommend to others...........

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