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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 458 reviews
95%
Recommend This Property

Ratings Breakdown

458reviews

  • 5 Stars
    335
  • 4 Stars
    83
  • 3 Stars
    18
  • 2 Stars
    13
  • 1 Stars
    9

Tournament Travel

By

June 24, 2017

club

This hotel did an amazing job of hosting our lacrosse team. Despite the number of young men in the facility, never once did it feel crowded. Of note, during our stay the fire alarm sounded and in spite of everyone going down the main stairway (we went out side doors), there did not appear to be any issue with this mass exodus. Additionally, the fire department must have been around the corner, because they arrived in minutes and we didn't have to wait long before we were cleared to return to rooms. In hindsight, I would have liked to have seen a message about why the alarm sounded - to assuage future concerns. Other than this distraction, our trip was trouble free.

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Botanic Gardens

By

June 24, 2017

platinumelite

Reasonable stay, not great. Good location. Friendly staff.

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Great stay

By

June 21, 2017

club

Everything was great - clean, spacious guest room, lots of space to gather with the whole team.

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GREAT HOTEL

By

June 21, 2017

platinumelite

Great hotel. Facilities and rooms are spotless. Staff is always cordial. Marc and Patrick at the front desk always go the extra mile for a guest. Shopping and restaurants close by. I would recommend this hotel to anyone in the area.

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Good stay and breakfast

By

June 21, 2017

platinumelite

Clean room like brand new room and kind staff. Also it is close to Chicago botanical garden which is awesome to walk and enjoy.

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Poor Experience

By

June 20, 2017

we stayed 3 days
day 1 middle of night fire alarm went and we were out and could not sleep afterwards

Day 2 No Hot water

Day 3 rather all 3 days.. our club was 5.8 Miles and we were told when we booked room that ~5 miles they have free shuttle pickup/drop. Infact one of the lady frontdesk was very courteous and did drop us to our club which was 5.8 miles. But rest of time Male staff were not willing and really they are going by what Google shows, in fact it was 4.9 miles.
My suggestion be courteous to your travelers.

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Comfortable room

By

June 15, 2017

Quiet room comfortable bed. Breakfast ended too early on Sunday morning to get breakfast, even the coffee pots were empty

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Rom quality

By

June 04, 2017

platinumelite

Comfortable bed and great , friendly service. Quick check out.

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Dont Stay here

By

June 01, 2017

club

Dont Stay here Dont Stay hereDont Stay hereDont Stay hereDont Stay hereDont Stay hereDont Stay hereDont Stay hereDont Stay hereDont Stay here

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Nice Facility

By

May 31, 2017

club

Pleasantly surprised by the cleanliness of the rooms and common areas. Staff was very attentive, friendly and customer-service oriented.

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Good place to stay

By

May 25, 2017

club

Good place to stay but would like to see separate temp controls for the bedroom and the living room part. Everything else was really good

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Nellie

By

May 25, 2017

club

Our overall stay was very nice. Staff very helpful. We have stayed that his hotel many times because of the location.

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